Hi,
3 Things to improve:
-Bigger bottles of water in the room or 2 more bottles.
-Faster room service and Bar service.
-Better lightning in pool area.
Nice facilities an the staff is very kind.
Thanks
It is a great hotel, the rooms are awesome and friendly staff. Great evening entertainment. Roof top gastro bar with pool has fantastic city views and delicious food and drink selection. One note to the management - The rooftop area should have a smoking area since it's open air, asking to go down 26 floors each time you want a smoke is NOT ok when you are enjoying a few cocktails, listening to music, and spending time there.
Dos de de las lámparas no funcionaban, la puerta del baño no cerraba y quisiera agregar lo más desagradable, hay un ruido intenso que empieza desde las 6:00am es un elevador en particular. Fueron solo dos noches sin embargo nada agradable para poder descansar y dormir bien . Sinceramente no volvería.
When we checked into the room there was leftover food in the minibar. We notified reception and nothing was done. The next morning we noticed there was blood on the wall in the bathroom. We notified reception to get it cleaned and it took us 3 attempts notifying them before someone cleaned it. They didn’t seem to be phased. We were disgusted that it was blood and potentially a biohazard and they treated it like a dirt mark.
The restaurants we tried were nice but we ate a lot of food locally as well.
The pool was good and great location.
They advertised their membership through the time share which is apparently common but was not known to us. We knew there had to be a catch for the ‘free welcome breakfast’. Was interesting to hear about it but we weren’t advised upfront what it involved so we felt a bit caught out. The perks given for our time were fair.
It was an okay stay and we think our experience was just unlucky. The best part is the location of the resort.
När du bor på Hyatt Regency Andares Guadalajara i Zapopan, kommer du att vara i anslutning till ett shoppingcenter, en kort promenad från Andares shoppingcenter och 6 min promenad från The Landmark Guadalajara. Detta hotell i lyxstil ligger 4,9 km från USA:s konsulat i Guadalajara och 5,1 km från Basilica de Zapopan.
Koppla av på deras fullständiga spa, där du kan njuta av massage och ansiktsbehandlingar. Boendet har även gratis wi-fi, conciergetjänster och bröllopstjänster.
Du kan äta på hotellets restaurang, eller ta det lugnt på rummet med deras rumsservice dygnet runt. Avsluta dagen med en drink på boendets bar. Frukostbuffé serveras dagligen mot en avgift från 06.30 till 12.00.
Gäster har tillgång till bland annat gratis dagstidningar i lobbyn, kemtvätt/tvättjänster och reception (öppen dygnet runt). Planerar du ett event i Zapopan? På detta hotell finns det event- och konferensutrymmen på upp till 1735 kvadratmeter, däribland konferenscenter och 10 mötesrum.
Känn dig som hemma i ett av de 257 luftkonditionerade rummen med minibarer och LCD-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad. Privat badrum med dusch, lyxtoalettartiklar och hårtorkar. På rummet finns telefon, värdeförvaringsskåp och skrivbord.
Very nice stay in a spacious room. Good breakfast.
It's a challenge or next to impossible to get a fresh towel or more water early in the morning or late in the evening.
The staff's readiness to help is average.
The hotel will charge the guests in advance unless a credit card is provided.
The Service was incredible. The waiters and all staff were very friendly. The hotel is chill and it was not very busy during my visit. I always found room next to the pool, or in the beach and at the restaurants.
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8,5/10
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8,9/10
Mycket bra
SSirary DiwathahunthaWe're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed,
The food
# the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying
# The Sushi restaurant is just on average
# The Mexican restaurant although Not so bad at all
#The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it,
The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again,
Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less
All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated,
Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”
HHipptech WirelessHad to stay here by accident due to flight cancellations but my wife & I were very pleased! The place is huge and is perfectly situated right by the airport. They do not provide taxi services to the airport unfortunately, but there are taxis always available to take you there, driver will try to rip you off and charge you $20 USD for not even a 5 minute ride, but locals only pay between $5-$10 USD max; so don’t fall for it.
But the hotel was a welcomed surprise for my wife & I. BUY THE BUFFET BREAKFAST ADD-ON! We didn’t we ended up paying $90 for our breakfast Which could’ve been about 40 bucks had we prepaid. Don’t bother buying the alcoholic beverage in a coconut - it’s way overpriced and you get very little alcohol. Definitely take it vantage of the free coupon/services provided at check-in; you get a little coupon book thing that contains free drinks, tequila shots, and passes to the spa, among some other things. Those were added benefits. The room was nice enough, not high-end luxury, but the rest of the hotel was impressive and the massive pool was awesome.
GGästanvändareWhen we checked into the room there was leftover food in the minibar. We notified reception and nothing was done. The next morning we noticed there was blood on the wall in the bathroom. We notified reception to get it cleaned and it took us 3 attempts notifying them before someone cleaned it. They didn’t seem to be phased. We were disgusted that it was blood and potentially a biohazard and they treated it like a dirt mark.
The restaurants we tried were nice but we ate a lot of food locally as well.
The pool was good and great location.
They advertised their membership through the time share which is apparently common but was not known to us. We knew there had to be a catch for the ‘free welcome breakfast’. Was interesting to hear about it but we weren’t advised upfront what it involved so we felt a bit caught out. The perks given for our time were fair.
It was an okay stay and we think our experience was just unlucky. The best part is the location of the resort.
GGästanvändareLa app fue facil de utilizar. Sin embargo llegando al hotel, me dieron una habitación que no correspondía a lo que yo habia reservado, siendo esta mucho mas sencilla. Fui a solicitar una aclaración y el hotel dijo que no tenia informacion por parte de trip.com respecto al tipo de habitación que a mi me se me habia confirmado e incluso mencionaron que el codigo de confirmación era incorrecto. No recomiendo trip.com porque no son claros entre lo que tu reservas y lo que se te entrega
FFrancesco TravainiIt is a great hotel, the rooms are awesome and friendly staff. Great evening entertainment. Roof top gastro bar with pool has fantastic city views and delicious food and drink selection. One note to the management - The rooftop area should have a smoking area since it's open air, asking to go down 26 floors each time you want a smoke is NOT ok when you are enjoying a few cocktails, listening to music, and spending time there.
WWansonPlatsen var okej och mat är inte dåligt
Restaurangpersonal ville alltid ha ett tips
Hotellkontoret är inte till hjälp alls
Vad vi än bad om sa de ja men aldrig följde efter.
Som en bokning på restaurangen de inte gjorde för oss
Eller när vi bad om några nöjen sa de ja men de kom aldrig.
Ingen tog telefonen på natten, men de sa att de hade rumsservice 24 timmar.
NNojoVery nice stay in a spacious room. Good breakfast.
It's a challenge or next to impossible to get a fresh towel or more water early in the morning or late in the evening.
The staff's readiness to help is average.
The hotel will charge the guests in advance unless a credit card is provided.
GGästanvändareThe Service was incredible. The waiters and all staff were very friendly. The hotel is chill and it was not very busy during my visit. I always found room next to the pool, or in the beach and at the restaurants.
GGästanvändareHi,
3 Things to improve:
-Bigger bottles of water in the room or 2 more bottles.
-Faster room service and Bar service.
-Better lightning in pool area.
Nice facilities an the staff is very kind.
Thanks
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