Utmärkt läge mitt i Innsbruck.Mindre än 10 minuters promenad från Innsbruck Hbf, Alstadt och många platser i staden.
Incheckningen var snabb.Personalen är vänliga och hjälpsamma.Rummen är rena och stora.Det finns en kaffemaskine som gör det ännu bättre.
Om du stannar 2 dagar eller mer får du Welcome Pass för gratis transport runt Innsbruck.
*Reading the reviews prior of booking, one comment sticks in my mind was this hotel is a scam. First, I don’t believe as could be different experience. Also some says, staff are nice and friendly but there are also rude staffs.*
I was transferred to this hotel, i booked *junior suite* room with double sized bed. Sounds good right ? But it’s so, so.
Prior to check in, their policy is 2:30 pm. on the app is 2 pm. I arrived 1:36 and the reception want to charged me 15 euros, Instead I wait. She is rude, it reminds me the reviews, she is No customer service background.
The view from window is amazing, room is clean, bed is comfortable. However, shower is too short from the corner, I’m small but still not able to stand. Toiletries is on place, no room sleeper for cold floor. No mini bar, no tea or coffee (available in reception with charge), no pen and paper on desk and other basics on 4 star categories. The room is on attic, limited low ceiling.
Breakfast was basic, by the way the 2 young ladies are friendly, could be the trainees. What nice from selection is fresh orange juice from the machine, and freshly slice cured meat. The same lady from the reception is touching food with bare hand. Thanks I’m done of breakfast.
Sauna is stated as part of hotel facilities however it’s not functional on my 2 days stay. Reception said you have to wait 1.5 hours or to have notice ahead of time.
Overall, my first visit in Innsbruck was great however with this hotel was the last. Not guests service oriented.
Myself and wife (both Singaporean) celebrated our 38th wedding anniversary and just wrapped up a 15-day self drive vacation to Switzerland and Austria.
Our seventh stop 1 night stay in Alphotel Innsbruck: from warm and smiling reception staffs, to spacious/absolutely clean well laid-out room with balcony/delicious breakfast especially croissonts pastries/3mins walk to shopping mall,sports shop,McDonalds etc/clean and cool air ..... no words can describe our immense joy and amazements.
Strongly recommend Alphotel Innsbruck for anyone looking to stay close to Innsbruck city with peace and manageable cost. Thank you once again entire staff at Alphotel Innsbruck .... till we meet again :)
Very strategic location with great mountain view of the alps. Just 5mins walking distance from the train station and the bus (to airport). Big shopping mall will park nearby. Not far from city center (approx 10-15mins walk). Super friendly receptionist especially Fabian. Thumbs up to him as his amazing hospitality enhanced our experience in Innsbruck.
Gorgeous hotel with perfect location. It had all the amenities listed and attractions were just 5-7minutes by walk. View of the mountains were breathtaking. Staff were cordial and welcoming. Clean rooms and good food at the cafe. We left the luggage in the store room as we could explore the old town before we boarded the flight. I would recommend hotel central as one of the best to stay for couples or families.
Absolutely outstanding experience all round - the room we got had a beautiful view of the river Inn and the Nordkette, the breakfast was very varied and delicious, and there are two spa areas, one in the basement and one on the top floor.
Love this hotel. Perfect location to prime attractions and well connected by buses to everywhere. Bus 540 goes straight to Kletterzentrum and to haupbahnhof in other direction. Sightseer bus stop and train to nordkette are right in front ad well. Eurospar supermarket next to it gives us everything we needed
I hardly leave reviews because I find it a chore but NALA really lives up to its reputation. The hotel is so unique and comfortable .. I don’t even want to go out. I enjoyed staying in the room and even going to the garden to do some reading and work .. it’s just a 10 mins walk to old town and I like it that it’s quaint
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9,7/10
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AAnonym användareLove this hotel. Perfect location to prime attractions and well connected by buses to everywhere. Bus 540 goes straight to Kletterzentrum and to haupbahnhof in other direction. Sightseer bus stop and train to nordkette are right in front ad well. Eurospar supermarket next to it gives us everything we needed
JJohn Vincent (JV)*Reading the reviews prior of booking, one comment sticks in my mind was this hotel is a scam. First, I don’t believe as could be different experience. Also some says, staff are nice and friendly but there are also rude staffs.*
I was transferred to this hotel, i booked *junior suite* room with double sized bed. Sounds good right ? But it’s so, so.
Prior to check in, their policy is 2:30 pm. on the app is 2 pm. I arrived 1:36 and the reception want to charged me 15 euros, Instead I wait. She is rude, it reminds me the reviews, she is No customer service background.
The view from window is amazing, room is clean, bed is comfortable. However, shower is too short from the corner, I’m small but still not able to stand. Toiletries is on place, no room sleeper for cold floor. No mini bar, no tea or coffee (available in reception with charge), no pen and paper on desk and other basics on 4 star categories. The room is on attic, limited low ceiling.
Breakfast was basic, by the way the 2 young ladies are friendly, could be the trainees. What nice from selection is fresh orange juice from the machine, and freshly slice cured meat. The same lady from the reception is touching food with bare hand. Thanks I’m done of breakfast.
Sauna is stated as part of hotel facilities however it’s not functional on my 2 days stay. Reception said you have to wait 1.5 hours or to have notice ahead of time.
Overall, my first visit in Innsbruck was great however with this hotel was the last. Not guests service oriented.
WWanderlustYiVery strategic location with great mountain view of the alps. Just 5mins walking distance from the train station and the bus (to airport). Big shopping mall will park nearby. Not far from city center (approx 10-15mins walk). Super friendly receptionist especially Fabian. Thumbs up to him as his amazing hospitality enhanced our experience in Innsbruck.
GGästanvändareFor the price we paid (€350/night) we expected more. More helpfulness from the front desk, more attention given to the aesthetics of the room, and more care from housekeeping. The hotel charged us an additional €200+ euro to add our children to our two king suites. We found this outrageous Housekeeping did not replace our used coffee cups on our second day, so we had to clean them ourselves. The bath towels were thin and scratchy and were barely bigger than a dish cloth. Although many restaurants in town were closed due to the holiday, the hotel also closed its restaurant, so we ended up ordering take out from a falafel place. What “4-star” hotel doesn’t offer its guests a dining option when they know they are at least a20-min walk from any nearby eateries? We were quite disappointed with this stay and cannot recommend it in good conscience.
AAndrew The GreatGenerally speaking, a decent w hotel, with very friendly staff that is willing to help.
On the negative side, the hotel is literały located on the university campus- which results in a lot of noise especially in the evening. Next door to the hotel is a popular pub where students are parting every day into wee hours. Lots of laud conversations especially after the drinking. My room was facing the pub and even though I was on the 3rd floor , I couldn’t sleep without earplugs.
Another thing to know is that a steakhouse is attached to the restaurant - nice place but rather expensive. 12 to 15 min walk to the train station. Numerous bars and pubs in the immediate area, typically crowded in the evening, and people drinking along the side walk that is narrow.
PParttime travellerI recently stayed at this hotel and had a pleasant experience overall.
Location: The hotel's location is excellent, making it easy to explore nearby attractions and enjoy local dining options. Everything I wanted to see was within walking distance, which was a huge plus.
Breakfast: The breakfast variety was impressive! There were plenty of options to choose from, catering to different tastes and dietary preferences. I particularly enjoyed the fresh fruits and pastries, which provided a great start to my day.
Bar:The hotel bar was another highlight of my stay. It had a cozy atmosphere, perfect for unwinding after a day of exploring. The cocktail selection was creative, and the staff was attentive and friendly, making it a great spot to relax and socialize.
GGästanvändareNice room with bathtub. No air con in room, luckily there is a portable air cooler in room which helps a little in summer.
Nice mountain views from room; location is not near to Innsbruck city, but friendly reception lady provided 2 guest cards to us allowing us to take free bus J line (2 mins walking distance from hotel) which brings us to City & also cable car station, frequency of bus J is around every 10 mins, so very convenient for us as hotel has free parking lot for our car.
Only issue encountered is reception lady told me she couldn’t see breakfast included in my booking, so I contacted Trip.com chatline via web call & issue got resolved in 10mins after Trip.com contacted their agent, great service from Trip.com!
TTxuebiDefinitely need to give 5 out of 5 stars for this.
Breakfast has sooo many varieties. They even have special menus during new year . We spent our new year eves here.
The wellness area i would definitely recommended. The best part ever during travel and in winter.
I love all the spa sessions especially physio therms .
GGästanvändareMyself and wife (both Singaporean) celebrated our 38th wedding anniversary and just wrapped up a 15-day self drive vacation to Switzerland and Austria.
Our seventh stop 1 night stay in Alphotel Innsbruck: from warm and smiling reception staffs, to spacious/absolutely clean well laid-out room with balcony/delicious breakfast especially croissonts pastries/3mins walk to shopping mall,sports shop,McDonalds etc/clean and cool air ..... no words can describe our immense joy and amazements.
Strongly recommend Alphotel Innsbruck for anyone looking to stay close to Innsbruck city with peace and manageable cost. Thank you once again entire staff at Alphotel Innsbruck .... till we meet again :)
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