Hotell med 4-stjärniga i Kent, Storbritannien

Perfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..

We booked this hotel for location and spa. The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool. Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities. The shutter to the spa was down before 6pm on Valentine’s day. At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm. When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel. The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while. The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time. The pool was cold and also dirty.

We had an excellent stay at the Holiday Inn in Sittingbourne. The hotel was clean and well-maintained throughout. Our room was comfortable, quiet and equipped with everything we needed for a pleasant stay. The staff were courteous, professional and friendly considering we had our baby on board. They were always willing to assist which made the experience even more enjoyable. We also appreciated the convenient location with easy access to local amenities and transport links. Overall, I was very satisfied with my stay and would be happy to return. I highly recommend this hotel to both leisure and business travelers.

Booked to stay here over half term with my daughter for a couple of nights - had a cosy room which was just right for the two of us. Front reception staff were really kind and helpful. Breakfast was lovely - the lady there was so nice and although was busy as she was on her own, she was always smiling. We dined in the restaurant one of the evenings - food was delicious but the heating wasn’t working on that floor so the whole room was cold. Bar / restaurant staff were really nice. Overall, we had a lovely stay and we would recommend this hotel to friends and family.

I was a bit concerned as I approached the hotel, it didn't look great. Once inside though that all changed, the whole place is immaculately clean, tastefully decorated and the facilities are excellect. My only negative is that the sauna wasn't working. The best feature of this hotel though is it's staff, very friendly, efficient and happy to help. Will be returning.

海邊的像城堡一樣的酒店，我們退房後發現我們租的車因為車行沒有交税被鎖了輪胎，找到賓館前台尋求幫忙，前台的一個帥哥和美女一個上午在幫我們溝通解鎖和後續車行應該給這輛車交税問題，聯繫解鎖成功後，又再次主動幫我們致電公司要求給車交税，並明確溝通開鎖的費用應該有租車公司出，這期間餐廳的一位帥哥走出來安慰我們不要焦慮，問要不要喝杯咖啡，非常感謝賓館服務人員那兩位很紳士的帥哥和那位幫我們一直打電話溝通喝了兩大杯水的金髮美女，其實出來旅行除了睡覺真正待在賓館的時間很少，酒店下樓就是海邊很舒服，基本不會待在房間裏，那賓館在出現突發事情的服務態度就尤其重要，再次感謝🙏

I booked for my Anniversary, but last minute had to upgrade to a family room last minute and the staff were very accommodating and welcoming

Söt hotell, stannade i en lång helg och använde spa-faciliteterna - de gav oss en gratis uppgradering som var en trevlig touch!Snyggt läge, restaurang var vacker och bara en kort stjärnväg till stan Endast kritiken var poolen ganska liten utan mycket plats tillgänglig och bastun var bara manlig eller kvinnlig - men resten av vistelsen och faciliteter mer än gjort för det! Rekommendera också eftermiddagste:)

The hotel itself needs a new lease of life. A lock of paint, change carpets and mordenise the bathrooms and furniture. Our chair had stains. Apart from that wow lovely grounds my goodness, staff friendly and helpful, lovely touches like the water and juice available in the reception lobby nice decorated. Loved the gym and pool area too especially the jacuzzi very nice. The ceiling above the roof needs attention, plenty of parking very good and the beds were super comfortable. The TVs well needs bigger and newer ones. Breakfast very nice thanks.

I used Hilton's a lot on business in the past & Dover lived up to my high expectations. Booked 3 twin rooms for 3 nights for a reunion. Very happy with our stay & will book again. Friendly, attentive staff. Spotlessly clean rooms & bathrooms. Some of the comfiest beds we've slept in. A few issues with (cold) breakfast (resolved) & a great selection. Some of our party enjoyed the sauna. One downside - the single lift is very small & slow creating a bottleneck.