Hotell med 4-stjärniga i Kent, Storbritannien

I was a bit concerned as I approached the hotel, it didn't look great. Once inside though that all changed, the whole place is immaculately clean, tastefully decorated and the facilities are excellect. My only negative is that the sauna wasn't working. The best feature of this hotel though is it's staff, very friendly, efficient and happy to help. Will be returning.

I used Hilton's a lot on business in the past & Dover lived up to my high expectations. Booked 3 twin rooms for 3 nights for a reunion. Very happy with our stay & will book again. Friendly, attentive staff. Spotlessly clean rooms & bathrooms. Some of the comfiest beds we've slept in. A few issues with (cold) breakfast (resolved) & a great selection. Some of our party enjoyed the sauna. One downside - the single lift is very small & slow creating a bottleneck.

We booked this hotel for location and spa. The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool. Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities. The shutter to the spa was down before 6pm on Valentine’s day. At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm. When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel. The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while. The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time. The pool was cold and also dirty.

Disappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy. Room ok but dusty at the bottom of the tea station, fan not working in bathroom, Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty. For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5. Sorry to say but we won't be back 😞

Söt hotell, stannade i en lång helg och använde spa-faciliteterna - de gav oss en gratis uppgradering som var en trevlig touch!Snyggt läge, restaurang var vacker och bara en kort stjärnväg till stan Endast kritiken var poolen ganska liten utan mycket plats tillgänglig och bastun var bara manlig eller kvinnlig - men resten av vistelsen och faciliteter mer än gjort för det! Rekommendera också eftermiddagste:)

This hotel is in a good location convenient to visit the famous tourist attractions.  However the bathroom is so tiny you can hardly turn around or space to put personal toiletry items.  There’s no Do not disturb sign, we got woken by by cleaner knocking the door around 9 ish very annoying.   Will not recommend this hotel.

Lodges in nice wooded setting. Peaceful and despite the trees still had the sun shining thru. Was there at a warm spell no fans or any other cooling devices so lucky we had our own. Also there didn’t seem to be a phone to call reception but otherwise well equipped lodge and plan to stay a bit longer next time to fully enjoy the location and lodge.

A great find. The Rooms, the food and staff were excellent. Great for pets. Close to the shuttle port. We will stay here again. Only point I could make is that they need a better area for breakfast when travelling with a dog. The low tables with settees are not ideal for eating from.

Booked to stay here over half term with my daughter for a couple of nights - had a cosy room which was just right for the two of us. Front reception staff were really kind and helpful. Breakfast was lovely - the lady there was so nice and although was busy as she was on her own, she was always smiling. We dined in the restaurant one of the evenings - food was delicious but the heating wasn’t working on that floor so the whole room was cold. Bar / restaurant staff were really nice. Overall, we had a lovely stay and we would recommend this hotel to friends and family.