Hotell med 4-stjärniga i Lombardiet, Italien

Unfortunately, my stay at Glam Milano was very disappointing. The room temperature was around 27°C throughout the night, and despite air conditioning being listed as an amenity, no effective cooling was available. I contacted reception multiple times and was told the heating would be turned off, but this never happened. The room remained uncomfortably hot and made proper rest impossible. I arrived late at night after a 16-hour long-haul flight and had no realistic alternative but to stay, despite the conditions. To make matters worse, I was also required to pay an additional fee on arrival, which felt unacceptable given the circumstances. A hotel at this price point should be able to regulate room temperature properly or at least resolve issues when guests raise them. The lack of solution, combined with poor handling of complaints, significantly impacted my stay. I would not recommend this hotel to anyone who values comfort, rest, or responsive service.

The room was fine but it definitely needs some fixing. The mirror wasn’t lined up properly and the shower door didn’t close right. It looks fancy at first but the materials actually feel quite cheap. The worst part was the bathroom light. It’s on a timer with no proper switch. If you stay in there more than two minutes it turns itself off. The light went off while I was showering and I almost slipped so many times. Super unsafe and really annoying. Breakfast was pretty bland. Not much choice and the bacon was overcooked. I only had some pancakes. It’s absolutely not worth 18 euros and not even that good. The only real positive is the location. It’s close to the central station which is really convenient.

Room was double booked on arrival! Room amenities very modest (no shower cap, ear buds, tooth brush, stationary set). Service level at front office not going above and beyond minimum. Very large TV set, really nice to watch with a good selection of international channels. Easy accessible secured parking and free shuttle to train station/airport. Overall a decent hotel close to Malpensa airport and opposite a small shopping mall as well as golf course.

Very clean hotel. Rooms were clean and fresh. Comfortable mattress. Kind and friendly reception staff (beside departure day). Good location - close proximity to metro line 5. Cons: for the first night I have got smaller room than I booked, there was no heating working - temperature dropped to 17,5 Celsius in the room. I reported that to the reception and the only thing they could do that night was to give me blanket. Next day reception staff changed my room to the standard I booked (double bed) and with heating working. Sink was clogged and doors didn’t close - it was necessary to push them strong. Hotel haven’t proposed me any discount or complimentary service instead of that 12 pm (sharp) got phone call from reception to vacant the room (first time in my life I had sth. like that) - despite the fact a day before reception staff told me I can stay until 13… No complimentary water, coffee or slippers. I don’t have big expectations and usually make some concessions but that time I am rather disappointed.

During the winter the AC is not working, so you can not adjust the temperature in the room (the heating system works and some rooms are too hot); there is no kettle in the room, but you get 2 bottles of water. Free parking available on site, rooms are big and clean.

The hotel was conveniently located near the airport and the shuttle was very helpful. Room was clean but located near the elevator and an alarm went off in the middle of the night. I had a simple dinner at restaurant (chef’s choice ravioli and aperol spritz), but 2 hours later was so dizzy I could barely stand or sleep. I managed to check out at 5:00am but was very ill and had to vomit in the airport. The dizziness lasted the whole day and it was quite terrifying. I cannot say it was caused by the restaurant food, but the other travelers in my party who didn’t eat there were fine. It was a traumatic experience I hope to forget.

The hotel is situated next to the railway station, offering a tranquil setting amidst the bustling city centre. Surrounded by a variety of dining and entertainment options, it provides well-appointed room that are clean , bright and comfortable. The buffet breakfast is reasonably priced. For business travellers, it is the preferred choice. I shall certainly stay here again next time. Thank you.

I booked four nights, and right after I made the reservation, Ctrip lowered the price of the same room type and conditions by nearly 550 CNY and refused to refund the difference. As a Black Diamond member, I felt deeply betrayed. Now, I would like to make some comments on the hotel itself. First of all, overall this hotel is quite good. The front desk staff are very polite and helpful, the room cleaning staff are also very courteous, and the breakfast is fairly plentiful. Next, I will truthfully record some flaws that I cannot accept: 1. My room for the first night was 31, located behind three elevators. Starting around 6 AM, the noise from the elevators kept me awake and prevented me from falling back asleep. It was a truly unbearable ordeal! Thankfully, the front desk changed my room for the second night; I'm grateful for the gentleman's assistance. 2. There was a dead fly by the window in the new room, which was disgusting. I took care of it myself. 3. There are two major problems in the bathroom: the towels are dirty and have a sour smell even when not in use. Also, the showerhead has a very low water flow due to limescale buildup. 4. The spotlight above the room door had fallen down, and because it was the weekend, no one was there to maintain it. It's really ridiculous. Unahotels is a hotel chain I really like, and pointing out these problems is simply hoping the hotel will improve its quality and ensure a basic level of quality for our guests.

The hotel was extremely clean and well kept. However the location is not very suitable. It’s far away from everything in a street that mostly has warehouses. Pero metro station is also not that close. It takes 14 mins to reach Pero metro station. Pero metro has line M1 which is quite convenient because all the major attractions in central Milan are on line M1 and can be reached within 20 mins after boarding the metro. The hotel provides shuttle bus service to city centre in the morning and in the evening.

Great hotel! The rooms are very clean and quite spacious. Really nice and friendly staff. Quite central and close to restaurants and shopping. For my niece and I, was a walking distance from the station, but someone might prefer to go by bus. I would definitely recommend it, if you are visiting the area.