Hotell med 4-stjärniga i Ohio, USA

旅行的中轉站睡一覺還是很不錯的！酒店很新，床品很舒服，是萬豪的品質。酒店停車22刀每天，但是對面停車樓衹要六刀，他們一般會推薦客人停斜對面。我退房的時候是早上六點，天還沒亮，一個女生要去斜對面停車樓那拿車，酒店還派了個保安陪我走過去看到我上車保證我的安全！他説Toledo是小底特律，有的地方治安不是太好！所以他們要陪我走去拿車！太好的酒店了吧

The attitude of the manager at the front desk was bad compared with all other Hyatt we stayed. The room we booked included the breakfast, but manager denied it even after we showed him the booking records, what is more, he almost got away with double charging the room… fortunately, I was able to check the credit card records before leaving the hotel and caught the charge before leaving…. I felt very sorry for this Hyatt hotel, it is beautiful, full of history, in a right downtown location, but I noticed the occupancy is not a very good, the lobby and hallway are very empty, maybe there’s something to do with this Manager…. with his attitude, I could not be the only customer who left the hotel with such unbelievable impression…..

It was a great stay! Easy checkin and out. Clean and friendly staff.

Easy check in, very friendly, helpful check in staff. Lovely room, large comfy bed, good bathroom, great shower.  Somewhat disappointed by very limited on site Mexican restaurant food & it was quite poor in terms of portion and lacked any real flavour.  We had issue with getting bed made up and asked on 3 different occasions over our 3 night day. Jen on reception promised it would be done for out return to hotel in afternoon but sadly it was not and in spite of her further requests it was never done.  On check out when I told her it still hadn’t been done she agreed this was not good enough as she had been assured by housekeeping it would be done previous day.  Jen said she was sending 30,000 points to my Marriott account to compensate for our disappointment and they would show up within 48 hrs. That was 28 April , it’s now 14May and still nothing……… I really expected much better from a hotel of this standard. Westin you have let the Marriott group and us down.  You really need to deliver on your promises.  So disappointed ☹️☹️☹️☹️

Very good location,a lot of restaurants nearby,the staff at front desk is very nice.The room is clean and comfortable. 房間乾淨整潔，前台服務態度很好，酒店位置好 可步行到梅西百貨NORDSTORM百貨 LV GUCCI 蒂芙尼.酒店前門不遠就有中餐廳PFCHANG

This is one of the nicest hotels I’ve ever been to! Super clean, friendly staff, and amazing amenities!!

第一次訂這裏，就在市政廳對面，離搖滾博物館很近。位置好，景觀也不錯，停車場略遠，物有所值，克利夫蘭排名前三的酒店。

Hotel was ok for airport Hotel in that area. Only Shuttlebus was not ok. Afternoon was no driver available and in the morning had no shuttle service before 5:30AM. Had to take two times UBER on my own cost.

More so just disappointed in the room itself, looked o thing like the pictures, my shower was a tub shower with a curtain, which was shown no where, the water pressure was awful as well. Everything else Ioved