Hotell med 4-stjärniga i Pennsylvania, USA

"Great place. Great food and bar. NOT a place to relax. To many screaming kids in the pool and hot tub. Its a hot tub to relax.not a wading pool for the little ones."

"This hotel is clean and spacious. It is the only hotel dorectly connected to the terminal of Pittsburgh International Airport, which makes it the most convenient option for travelers."

"服務很好，其他一般。 因為服務很好，值得特別點評一下。早餐免費，比較簡單，美國賓館早餐幾乎千篇一律。到酒店當天晚餐選擇在酒店一樓用餐，離店時候結賬 ，沒有讓我再付款，我主動提出昨天晚上有晚餐，簽單還沒有結算，提醒前台不要忘記了。結果等了幾分鐘，他找來了我的賬單，告訴我這個單子是免費的，至於為什麼免費，我也沒有搞清楚，意外獲得免費的晚餐，實在是意外的驚喜，特別給予好評。"

"The room is modern but a bit small. It is difficult to compare American hotels with Asian hotels where amenities like shaving and toothbrushing needs are also met. No re-usable paper slippers are available in the room as well, not to mention free bottled water. The price is not highly competitive though. One good thing is that extension of my checkout time to 4pm only required me to pay an extra small amount of money which I fully appreciated that."

"My son said everything was great and him and his fiancé enjoyed there stay at your location"

"Good service, great location near Walmart and Pittsburgh airport. Have a shuttle to Pittsburgh airport in the early morning. Convenient for travelers."

"The hotel room was very clean, modern, and quiet, and this also applies to the hotel itself. Everything in the room, including the TV, WiFi, and hot water worked well."

"There is the daily fee charged additionally for parking, which was kind of annoying. The reception's night staff were neither courteous nor helpful; a lot of room for improvement there."

"We inadvertantly booked Trip.com instead of Hilton directly as I always do. 2 rooms. When we arrived, one room was ready but the other was not. They told us to come back closer to 2pm. We did. Wasn't ready. Come back closer to 3pm, and we were told, ”it may be closer to the guaranteed time of 4pm.” We had reservations and that would push us. However, we came back at 3 and were told that ”because you're third party.....” Everyone around us was getting a key but our room wasn't ready. We were made to feel like third class citizens because we were ”third party.” I wasn't given a chance to show my Hilton Honors number because we were ”third party.” Well, the ”guaranteed” time of 4pm came and went, and we were getting anxious about missing our reservation. At 4:20 the representative went to a manager and got some sort of waiver but explained the room was not the one we paid for. (Two queens) but instead it was 1 queen and beside the elevator. By now we were so late we just went with it. We wasted more than 3 hours in the lobby, were made to feel inferior because we were ”third party” and we had a substandard room when we paid for better. Bad experience, made worse by bad policy, insensitivity of representative by continued bexplanation that the reason everyone else was getting their room because we were ”third party”, apparently a form of low class in Hilton. Well, I'm a Hilton Honors member for decades, and while we made a mistake because you sold rooms to a third party and we were usurped online, our mistake ruined a perfectly good visit."