Art Hotel Aachen

Despite the bad reviews, we wanted to take the opportunity, but we regretted it very much, it was so bad that it was a disgusting experience, the sheets were full of hair and stains, the room smelled like stink, although we opened the window, the smell never went away, the bed was not a bed, it was not a bed, it was better to lie on the stone, the springs were sinking, it could not be a hotel, so we definitely do not recommend it, we did not sleep at night, we were disgusted by the filth, we were very sorry, do not throw your money away

沒空調，窗簾遮光差。

As a traveler with some experience of this quality of hotel I was surprised by the unfriendliness of staff. All business, no warmth, everything felt soulless. Did I want my towels changed in the morning? No explanation of sustainability practices, just questions. No bottled water in the room. Clean towels that had seen their day. Nothing to make a guest feel at home. Bare essentials. I doubled the duvet for warmth. Breakfast was average. Grateful to see fresh fruit. Where was the toaster? Didn’t have one! In 2024 this felt more like a hostel than an art hotel. Maybe Aachen has unique standards. This is a hotel I do not recommend if you are seeking convenience to train station, service staff warmth and the sense that you, not your payments, are top priority.