Blue Mansion Hotel

## Buyer Beware: Blue Mansion Hotel - A Stay You Might Regret Our experience with the Blue Mansion Hotel has left us deeply disappointed and significantly out of pocket. Having booked a room through Trip.com in March 2025 for a stay in April, our excitement quickly turned to concern when we stumbled upon numerous alarming reviews across multiple platforms, including Google Maps, TripAdvisor, and Trip.com itself. These reviews, spanning from 2023 to just three months prior to our booking, consistently reported issues with bed bugs within the hotel. I have also attached photos provided by previous guests, which corroborate these claims. The sheer volume and recency of these complaints painted a clear picture: the Blue Mansion Hotel appears to have a persistent and unresolved bed bug infestation. Understandably, we were immediately uncomfortable with the prospect of staying in a room with such a high risk of encountering these pests. The very next day after booking, we attempted to cancel our reservation. To our dismay, we were met with a firm refusal from both Trip.com and the Blue Mansion Hotel. We were informed that a cancellation was impossible, leaving us in an untenable position. Faced with the choice of potentially enduring bed bug bites or forfeiting the cost of our booking, we reluctantly chose the latter. The thought of bringing bed bugs into our home after a stay was simply unacceptable. This experience highlights a serious issue with the Blue Mansion Hotel's refund policy. Their inflexibility in the face of such significant and widely reported hygiene concerns is frankly appalling. It feels as though they are prioritizing profit over the well-being and comfort of their guests. Even our credit card company was unable to assist us in recovering the funds. **We strongly urge anyone considering a stay at the Blue Mansion Hotel to exercise extreme caution.** The numerous reports of bed bugs across various platforms are a serious red flag. Furthermore, be aware of their seemingly rigid and unforgiving cancellation policy. You may find yourself in the unfortunate situation we experienced: either facing the unpleasant reality of a potentially infested room or being left significantly out of pocket for a stay you understandably wish to avoid. Our experience has been a costly lesson, and we hope this review serves as a warning to others. Consider this a cautionary tale before you book with the Blue Mansion Hotel.

The hotel is quite nice, just have some problem with the window in my room. We tried to open but it seem one side near fall down.

The hotel is a bit far away from the city centre, it takes around 30 mins drive to reach to the centre. Overall, it is a nice hotel.