Danhostel Aarhus City recensioner

Location and property was amazing. Staffs at the reception were very helpful. Room was bit smelly. Having said that it was a great deal. Truly a value for money

Danhostel The hotel room is nice, but there are some experience that I don’t like it 1. Cancellation- we sent the email earlier but they don’t accept any cancellation request even with penalties 2. Check in time- I was arrived on Sunday 16:30 pm, but I couldn’t find any staff at the reception and it’s locked, the check in time is start from 15:00, but they off duty on 15:30, just a 30 mins to check in I can say this is funny. 3. Trip.com- the CS even send me the check in time table after I ask how there are no ppl at the reception, and trip.com CS couldn’t contact the hostel, said tomorrow morning only available, this is one of the reason I gave 1 star

1 bed in a 8 person room at a fair price. Helpful staff. Great central location. Close to Busgaden and the central station. Perfekt for my purpose: Northside 24 Breakfast: Plenty of it, very moderate = not much taste eg. apple- and orange juice, cheese

FULL OF BEDBUGS AVOID!!! I got tens of bites from my forehead all the way down to the bottom of my foot after staying for a few nights. Didn't realise there were bedbugs until the morning of checking out when I saw bedbugs hopping on my mattress! Saw google reviews of bedbugs four years back can't believe such a nice, modern, clean looking hostel would do nothing about it! Utter disgusting

I was extremely disappointed with my stay here. First of all they charge you an unnecessary amount for bedsheets and towels. I mistakenly paid for bedsheets and promptly requested a refund. I dealt with a staff member named Cia who was very unpleasant to be around, cranky, unfair and extremely rude. I explained my situation to Cia and asked to get a refund for the bedsheets. Her dismissive attitude and lack of empathy were shocking. Instead of providing assistance, she was condescending and made the whole situation totally unnecessarily stressful, especially for a young student who has been traveling for months and who is low on funds. Customer service should prioritize helping customers and resolving issues, but Cia’s behavior was the complete opposite. This experience has left a very negative impression, and I will think twice before returning.

A fine short stay, nice room and good beds and we were welcommed good and nice. Placed in center near ARoS, shopping, restaurants and Den gamle by. Didn’t find a kitchen to place and make our food, and the reception was unfortunately without staff, when I needed help to find it.

One thing I apreciated was that my bed didn't rattle when the sleeper on top moved. The bed confort was good. Very good location. Well maintained. Less good : Quite few toilets on 5th floor. I wonder if the one near room 515 - which is rather large - could be divided (upon length) in 2 toilets with entrances in the corridor of room 515.

We had a good stay at the hostel. The room was almost clean except for a stain on the carpet. The ventilation system in the bathroom did not work, but it helped to open the window in the room. At first we parked our car outside but were worried at night because of party people in the street at night. Also the party noise was very loud because of the echoing place. The location is very central in the city which is great and some might expect noise. However, we would like to know this beforehand. Also the price of the parking seems a bit high with 199 DK, 26 €. As I said, the hostel was very central and parking elsewhere was not so easy, but as a hostel guest I would expect some discount for the parking. We had breakfast for two days, which was ok for the price, but it took a long time to refill the buffet and it was a bit crowded at the buffet. The staff were helpful. All in all we enjoyed our time at Danhostel.

I spent three nights at Dan Hostel in April and had a terrible experience. The last night I was there in my bed there were a lot of bedbugs and that was by far the worst experience I had with an accommodation in my life. The reception was closed so after I realized around 1 am – because I started feeling itchy – that there were many bedbugs, some quite big, on both my pillow and my blanket, I woke up and spent the whole night sitting on a chair. I left all my belongings in the property, went to buy new clothes in the morning, to avoid bringing them home. But this was not even close to be the end of the story: the day after I woke up with around 50 bites per arm, and on my face, neck, etc… for an allergic reaction I ended up at the hospital. And the only thing the management of the hostel did is to refund me not even the three nights but only the last one. They told me they would have make somebody treat the room, but I am not sure whether that happened. Besides the bedbugs, the level of cleaning of the hostel is very poor, the shower room extremely cold and the showers very uncomfortable. Rooms do not even have the basics as lockers for example. In addition, they charge for towels and bedsheets… I think the hostel does not reach the minimum standards for an accommodation.

Very nice stay for an adult couple(60 and 69) on bicycle. Perfect routines for booking, welcoming and helping with advices during our stay. Earplugs useful during the night; most of the guests are young. Cleanliness great. Excellent breakfast.

Nice environment however there are bedbugs on my bed which I discovered the morning I checked out! There was a bedbug hopping on my mattress! Now I have more than twenty bedbug bites all over my hands arms back neck and legs! Please do something about it I've seen people complaining about bedbugs on google a long time ago. Never stayed at anywhere with such sever bedbug problems

We payed for a parking spot and when checking in I asked what would happen if someone else stod in the parking spot when we arrive. They assured that it wouldn't be an issue and that it have never happened before. Well, when we arrived a danish car stod at the spot. We had to find a parking spot ourselves. When we cheched out I told about the issue (and showed a picture) and the answer I got was "We have other parking spots, you should have been told about that.". First, I wasn't and second, it doesn't matter. I paid for a service and didn't get that service so the answer should be "We're sorry for the inconvenience and will refund the amount for the parking spot.". The bathroom had used towels on the floor. Old makeup pencils/brushes on the counter and papper tissues with makeup (pretty nice color) laying all over. The room also had used towels hanging next to the door. We had to take them out ourselves. Over all the place was in a really bad shape and the cleaning was done by someone who just don't care. The place is close to what you need. Espresso house for breakfast etc, Normal for general stuff like schampoo, deo etc. A place called Cross Cafe which had a really nice breakfast and the staff was very kind. Beautiful city but find another place to stay.

Definitely mixed feelings about this one. On the positive side: It’s affordable and very well located in the city, near to everything and anything one might wish. There is quite well equipped kitchen space and the common areas are alright for sure. But my first impression wasn’t the greatest ; the room I got access to looked absolutely nothing like it was advertised, the bunk bed didn’t have curtains and there was no space for storage, it was just bunk beds in a cramped room . I was sure some mistake must have been made so I went back to the service desk letting the receptionist know that this wasn’t what I had booked. And that I wasn’t comfortable in a shared room without privacy curtains for the bed. They didn’t argue with me but didn’t offer any explanation or excuse, just gave me a new card key and told me to go to another floor. The new room looked more like it was advertised but it felt like nobody had opened a window in a while, it was messy, small and had an unpleasant smell. All bunk beds were occupied except two. When I looked up at my designated bed ; it didn’t have a curtain. I go back to the service desk a second time saying that my bunk bed did not have a curtain. This time the receptionist was apologetic but tinted with annoyance. They followed me up to show me the 3rd room to see “if this fits”. They opened the room and to my surprise it was more spacious, all bunk beds had curtains and there was only one other person staying in room. I accepted but still wondered why I wasn’t offered this the first time - highlighting the importance of privacy, then offering yet another room without it a the second time. All while this third room was available. It felt a bit weird and unwelcoming. The whole hostel has an unpleasant odour coming from what I’m guessing is the sewers since the smell is really bad in all bathrooms and showers. The general cleanliness isn’t the greatest either. I think staying here for maximum one night or two on the go is probably fine if you’re young and backpacking. But in my case; I will definitely book something else if I come visit Århus again.

This place it horrific. No bed sheets unless you buy them, pillows stained, bathrooms smell like a sewer and the showers where rank. The staff where lovely however and the common rooms where quite nice, however the rooms where not. We stayed in a 6 bed dorm, would not recommend.