PearlM909
14 oktober 2024
As gorgeous as this hotel has been once upon a time it lost its luster. Great lobby and very pleasant hospitality team, but it lacks modern amenities. We had a great room, two bathrooms and a separate living room. It had plenty of closet space but the drawers did not work properly, because the chest of drawers was over fourth years old. Although both bathrooms are done in beautiful marble it is impossible to take a relaxing shower- the water turns from cold to scalding on its own. The quality of the soaps and body wash is inferior, it was very difficult to wash off the oil after the massage. The shower had is positioned in a way that it splashes all over, one must be careful not to slip. The marble could use some polish, there were numerous spots on the floor. I had a massage and was surprised that my masseuse did not ask me a single question, she slavered me with oil and used warm stones. No was I offered a glass of water or shown to the relaxation room. I just went straight to my room upstairs. The desk in the room is against the wall with no outlets, which makes it hard to use a computer. Breakfast is very basic, not really a five star quality. Very disappointed
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