Gästanvändare
30 mars 2025
According to my parents, who stayed at your establishment for a weekend. however, the same cannot be said for the quality of the cuisine, which they found deeply disappointing. The breakfast fell far short of what one would expect from a four-star hotel, offering a meager and poorly curated selection. The food, in general, was bland and lacked variety, while the desserts-monotonously identical each day-failed to provide any high-quality alternatives. As a result, their expectations were entirely unmet. Upon raising these concerns at check-out, they were informed that nothing could be done, effectively dismissing their feedback without offering any form of resolution. During their stay, they also inquired with the staff as to why some guests were not wearing swimsuits in the Finnish sauna, which prevented them from using the facility comfortably. They were told that staff was already aware of the issue and was working to resolve it; however, by the following afternoon, the situation remained unchanged. Aside from these shortcomings, they found their stay reasonably pleasant. Nevertheless, due to this overall disappointing experience, they have opted to stay at other hotels in the area for future visits.
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