Holiday Inn Express Aberdeen City Centre

Booked for 10, 3 rooms were suggested, requested for a cot in one of the rooms. Turned out rooms are so small and cot cannot be fitted as requested. They decided to move us to a slightly bigger room (disabled room) to accommodate the cot. Upon check out, they said I owe them for changing me to another room. Was never informed about this prior to nor during the change process. During the stay, rooms were hardly cleaned and there's always an excuse for everything. Restaurant had crumbs on the seat from days past litter. Some reception staff seems new and somewhat rude. They sneakily tried to overcharge my card but my provider blocked it because it was not authorised. Unfortunately, what was meant to be a great time in Aberdeen was marred by the hotel experience. I will still visit Aberdeen but will be staying in another hotel.

This is a great experience. Hotel location was nice and nearby all attractions

Great hotel, nice central location. Good breakfast with lots of choice.