Kirsty B
9 augusti 2024
I mean, this is seriously, seriously, impressive customer service. I already greatly enjoyed staying at this hotel for how comfortable the rooms are and the location. So, I decided to rebook here after my operation in Aberdeen yesterday so I could rest up, and oh my goodness have they gone above and beyond for us. Jena ensured I would not need to exert myself in ANY way possible, and provided us with an incredible meal service as well. I actually can’t thank you enough for your kindness Jena, you have left a strong impression on myself and my mum and Palm Court will now be our go-to stay for our quite-often Aberdeen trips. Would highly recommend booking here if you are in need of a really comfortable, welcoming, and easy stay. Ps. The chef is a genius, best food I have had in Aberdeen city actually. (Get the waldorf salad and dan dan noodles ;))
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