EmmGee73
5 april 2025
Booked for my son and I to have a base during a swim event nearby. On first seeing the hotel as we drove up I commented how run down it looked but was sure it would be up to the usual premier inn standards once we were inside. However I couldn't be more wrong! Our room, on the ground floor, was extremely tired, dark and dingy and the bed divan had no sheet covering it and it all just looked really uninviting . The king-size bed was too high off the floor , though it was actually not too bad comfort wise and the pillows were good. There were signs of mould and damp in the bathroom and the floors didn't appear very clean. The floorboards creaked horrendously, waking up my son when I got up during the night and we had a lot of noise from adjacent rooms until after 1am I'm really curious to know if we were just unlucky to get an uncared for room, or if there are different standards available and how can you ensure you get a nice room? The table table restaurant was good and the food was great and reasonable priced. The staff were extremely overworked and definitely stressed telling us they were 6 members of staff down so it was a bit of a shame especially given the hotel was so full with many swim teams. They were doing their best but the atmosphere could have been better. Really don't think is go back to this hotel unless I knew for sure I'd get a room that resembled what you see on the website
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