Novotel Abidjan Plateau

Novotel Abidjan Plateau recensioner

Novotel Abidjan Plateau

10 Avenue Du General De Gaulle, Abidjan, Côte d’Ivoire, Abidjan, Lagunes, Côte d'IvoireVisa hotellinformation
Novotel Abidjan Plateau
Novotel Abidjan PlateauNovotel Abidjan PlateauNovotel Abidjan Plateau
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Gästrecensioner

3.9/5
Bra
72 recension
Verifierade recensioner
Läge och interiör4.0
Bekvämligheter3.9
Service3.9
Renlighet3.9
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Alla recensioner(72)
Positiva recensioner(39)
Recensioner med foton/video(3)
Negativa recensioner(8)
SC Yeo
Rum Standard med dubbelsäng
Bodde på maj 2024
Affärsresenärer
5 recension
4.0/5
Mycket bra
Publicerades 11 juni 2024
Room is decent but there's a door in an odd place , between the entrance /closet/toilet area and the where the bed is....door is ajar and doesn't closed properly..knock onto the side of the door last nite whilst going to the toilet. The toilet was cleaned completely...and the coffee cups are stained
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shcxks
Rum Standard med dubbelsäng
Bodde på okt. 2024
Affärsresenärer
20 recension
5.0/5
Enastående
Publicerades 11 dec. 2024
早餐豐盛，全天可以點飲品，提供中餐和晚餐自助，很方便
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Gästanvändare
Rum Standard med dubbelsäng
Bodde på maj 2024
Annat
9 recension
4.0/5
Mycket bra
Publicerades 23 juni 2024
被盜3000美金
Översätt
Kin Yi
Juniorsvit
Bodde på juni 2023
Familj
38 recension
5.0/5
Enastående
Publicerades 28 juli 2023
地點很好，環境舒適，設備完善，一個休息的好地方。
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Gästanvändare
Bodde på juni 2024
Ensamresenärer
5.0/5
Enastående
Publicerades 22 juli 2024
My stay at Novotel Plateau Abidjan started off on a high note right from my first phone call with Hiny. The check-in process was smooth and welcoming, thanks to Johaquim. Special mention to Herman and Oum Kalthom at the reception for their exceptional service. The F&B team, including Pauline, Cédric, and Aimé, were incredibly kind and made my experience even more enjoyable, making up for any minor service imperfections. I highly recommend this hotel for business trips. Kudos to the Manager, Mrs Simbou, who is always available and ensures everything runs smoothly.
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Svar från boendet: Thank you so much for your wonderful feedback! We are thrilled to hear that you had a very good stay and that our dedicated and professional staff made a positive impact on your experience. Your kind words about the bed and food are greatly appreciated, and we are delighted to know you would recommend us to your colleagues. We will continue to strive for excellence and ensure that our services remain top-notch. We look forward to welcoming you back on your next visit to Abidjan!
Kassimi B
Bodde på nov. 2024
Affärsresenärer
4.0/5
Mycket bra
Publicerades 6 dec. 2024
My stay was very, very good. A dedicated and professional staff took care of me, the bed and food were excellent. I strongly recommend this hôtel to my colleagues visiting Abidjan or coming for meetings. I encourage the hotel leadership to continue in the same vein.
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Svar från boendet: dear Kassimi, Thank you so much for your wonderful feedback! We are thrilled to hear that you had a very good stay and that our dedicated and professional staff made a positive impact on your experience. Your kind words about the bed and food are greatly appreciated, and we are delighted to know you would recommend us to your colleagues. We will continue to strive for excellence and ensure that our services remain top-notch. We look forward to welcoming you back on your next visit to Abidjan! Best regards,
Amar L
Bodde på maj 2024
Affärsresenärer
3.0/5
Publicerades 4 juni 2024
Good hotel. Good food. Especially full of vegetarian and vegan foods. Some not so good points. I asked for a sewing kit. Awaiting since 2 days. Some food on the terrace had sooo many flies on it. Asked for a room with safe. No safe available. A bit disappointing.
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Svar från boendet: cher 691amarl, Nous sommes ravis de lire que vous avez pleinement profité de votre séjour parmi nous. Merci pour avoir choisi notre hôtel. Nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Cordialement,
Weiripeigha E
Bodde på maj 2024
Affärsresenärer
5.0/5
Enastående
Publicerades 22 juni 2024
The bathrooms are nice. Nice service too. Kudos to Mr. Attah at the front desk. Would love to visit once again. I also like Abidjan as a city. It feels like home. I think I need to learn more French to enable me communicate better with the locals. Fun experience overall.
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Svar från boendet: Dear weiripeighae, Firstly we would like to thank you for the lovely review you shared following your recent visit to the Novotel Abidjan and are delighted to read that we were able to match your stay expectations. Best Regards.
Gästanvändare
Bodde på apr. 2024
Affärsresenärer
2.0/5
Publicerades 25 maj 2024
Clean room. 90 minutes if you order dinner from a la carte. Overpriced buffet is only option for all meals.. Dead zone around the hotel. Security does not check bags on entry. Many commercial sex workers with hotel clients. Untrained staff with no motivation.
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Gästanvändare
Bodde på feb. 2024
Annat
5.0/5
Enastående
Publicerades 1 mars 2024
I stayed in Novotel from my friends advice. I really appreciated my stay there . It's one of my best moment staying in a hotel. It's a amazing place to spend time with his friends and family. Especially the cheerful welcome from the reception team . Thanks for everything.
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Svar från boendet: Dear ulricha, Thank you for taking the time to write to us following your stay at the Novotel Abidjan. We are delighted to read that you enjoyed your stay with us. Thank you again for remembering the employees who contributed to your satisfaction. This will allow us to congratulate them. We look forward to welcoming you soon, Yours sincerely,
Fabul0us
Bodde på jan. 2024
Affärsresenärer
1.0/5
Publicerades 16 feb. 2024
The African Cup was on so everywhere was booked found a room at the Novotel it was very very dated and expensive but everywhere was. The pool was heavily stained and the decking around was extremely dangerous with holes and metal trim hanging off. The staff were untrained and 9 out of 10 orders for drinks or food was wrong. Spoke to the manager who gave the impression he was aware but did nothing about it. The heat lamps over the buffet food need a really good clean. The hotel its self was clean. I wouldn’t stay here again though.
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Svar från boendet: cher Fabulous, Nous sommes ravis de lire que vous avez pleinement profité de votre séjour parmi nous. Merci pour avoir choisi notre hôtel. Nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Cordialement,
Gästanvändare
Bodde på nov. 2023
Annat
5.0/5
Enastående
Publicerades 27 dec. 2023
ENDROIT MERVEILLEUX 🙏 Endroit doté une âme exceptionnelle, le staff ,la nourriture, sans oublier le mojito qu'on a beaucoup. La chambre vu sur la lagune, déco classe 👍 tout était parfait j'ai adoré notre séjour
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Gästanvändare
Bodde på maj 2023
Affärsresenärer
1.0/5
Publicerades 1 juni 2023
Utterly disgust8ng room. No tv in room. Wifi was slow. Carpets dirty. The rooms smelled as if the carpet had been wet a long time ago, a very mouldy and musky smell. Shower small, hot water was room temperature most days. Towels dirty. Air conditioning didn't work. Mosquito's and cockroaches in the room. The only good thing I can say was the gym was decent, the mattress was comfortable and the breakfast was reasonable. The lobby makes this hotel seem nice but the rooms themselves are disgusting. Not recommended at all.
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Svar från boendet: Mr STEPHEN, We thank you for taking the time to write to us after your stay in Novotel Abidjan. We are sorry that the service and service did not live up to your expectations, and we ask you to accept our sincere apologies. Novotel hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, Regards, R
Gästanvändare
Bodde på okt. 2023
Annat
1.0/5
Publicerades 29 nov. 2023
A rip off with terrible service, poorly trained and motivated staff, and dirty carpets. This is a cheap and tacky hotel that was a terrible standard for the USD 270! No justification for the terrible service and lacking professionalism. The supposed price match was definitely not respected and they charged me USD 30 more than the booking per night on the basis that the exchange rate had changed since last night. Never ever again.
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Svar från boendet: dear Anises-12, we are awful sorry for this experience
Gästanvändare
Bodde på okt. 2023
Annat
2.0/5
Publicerades 29 nov. 2023
The hotel is old and tired it needs at least a complete renovation better still knocking down and rebuilding. The service is atrocious, they vary from absent to ambivalent, either way appallingly slow
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Svar från boendet: dear martinhampson, many thanks for your constructives comments