Home2 Suites by Hilton Abilene Southwest

Every thing I needed

Comfortable and quiet room with a conveniently stocked kitchenette (dishes, utensils). Most of the staff I interacted with during my multi-day stay were mildly unpleasant to downright rude.

When I’m on a business trip, I often stay at a Home2. The accommodations are excellent. The kitchen in the room is great. Breakfast in the morning is wonderful. Always a good day.

This was an excellent facility to stay at. We were left in a bind and they were accommodating and thankfully had a room for us. Upon arrival, Shannon was at the desk and she was the most pleasant and lovely person and has excellent customer service, the most I’ve seen in a very long time in a hotel. We will definitely be staying at this particular facility again when we are in the area.

When I went there was also a weight lifting competition going on. So all hotels were booked and understaffed; including here. In spite of that, the staff was doing everything they could to maintain a high standard of cleanliness and safety. I enjoyed my stay.

We were there for 2 weeks and only had a chance to use the pool twice because it was dirty for days that was disappointing but everyone was wonderful and kind