Sleep Inn & Suites University

Terrible. When we first arrived, everyone in the lobby was angry. I really didnt think much of it. We checked in and was told our room wasnt ready yet. So we went on and ate dinner and went to the WHC rodeo. Came in at 11pm and went to our room. Beds were unmade. Towels all over the floor. Went back down to the lobby and told the front desk and they didnt believe us. Went to check our room and sure enough it was not clean. Came back down and told us sorry, they were sold out for the night. We sat there for another hour before he finally found us a room. Unbelievable. We checked out the next day and went somewhere else. The front desk clerks were dressed in street clothes with no name tags. Very unprofessional. I will never stay at another Sleep Inn EVER!!

Door hinge loose so had to pick door up to open and shut. Nobody ever came to fix but we managed, hotel was very busy. Bathtub faucet constant leak. Room was very clean, comfy beds, a/c was great, breakfast was great. Off the highway and parking lot felt safe. Pool was clean and clear. Staff friendly. Needs some maintenance TLC for sure.

The room was very clean and comfortable. It was spacious. The staff were extremely efficient and friendly upon arrival and departure. The pool was clean and kids had fun in laying in it.