Whitten Inn University recensioner

Great place looks a little rough on the outside, but very nice and clean once we got inside!

Maria Torres very nice employee. She is always so helpful and kind

I stayed here because this place has such high ratings on here and another site I use. The first issue I had was the staff at check in. While I wouldn't call them rude, I wouldn't say friendly, either. Now, I will shoulder some blame for not requesting a 1st floor room when I booked... I asked for one at check-in. The clerk says, "Sorry, all sold out. No breakfast, coffee here from XX to XX (insert hours). Wifi password on the back, capital W." Then slides the little envelope with the card keys at me and turns and walks away. OK... no prob. I go to the room. 2nd floor, about as far from the stairs as you can get. Nice for a 100% disabled vet with cardiac problems... So, I get to the room, I'm tired from driving, and unloading. I get the air conditioner going, close the curtains, and pass out. In the AM I get up and begin to notice things. The shower caulking is moldy. There is dirt pushed up in the corners of the tile/tub. The door to the bathroom is off level and swings halfway shut. The tray that the ice bucket and cups are on is covered with short brown hairs - not mine. Annoying. I can deal with it all, though. I do my business that day the next morning, as I'm getting my stuff loaded, I drop my sunglasses and they are slightly under the second bed.. I look under - There's an old water bottle cap. A dirty used band aid. And other, unidentified objects. Obviously, their housekeeping staff NEVER moves the beds to clean. The dirt and dust was thick underneath. So, things look great on the surface, but... When you look closer, its filthy. No, this was my first, and last stay at this one. They had no amenities that made it worth the cost

Always clean and friendly. Whitten Inn provides a quality product and friendly staff for a lower end motel. Right on I20 yet rooms are quiet and comfortable. It’s the closest place to stay to Abilene Christian University and is right across the street from Cracker Barrel. My one complaint is that there is only 1 available plug in the room - and it’s in the bathroom. The simple fix would be new lamps with a built in plug and charger outlet. Time to update those dark and old lamps folks.

A great spot - very clean and good, friendly desk service. An excellent traveler's motel, great location near various restaurants, a WalMart, and the interstate. Would definitely stay if ever in town again.

This is a very busy hotel. The room was clean and the bed comfortable. Just an average room. Pool area was very busy. Not sure if they had breakfast as I had my own. Get there early to get good parking if you have a truck or larger SUV.

the Whitten's have been in the motel business in Abilene for a long time and do it right. this is an older motel, but they keep it in good shape and updated. i had no problem of any kind from arrival to leaving. nice front desk person. no breakfast at the present time. as others have mentioned many good restaurants and fast food within walking distance. also a Walmart across the street.

I made an online reservation here for 1 night at their "pet friendly" motel. When I arrived they wanted to charge me a fee for my dog that was the same as the motel bill alone was. They said they were unable to return my on line charges. To any pet owner, the Motel 6 right next door is clean, nice to deal with and do not pull the bait and switch fees that this motel does.

This is a very average place: you get what you pay for. The location is convenient, has external room entrances, and it was immaculately clean. Everyone at the desk was nice. But the rooms are very small and could use some TLC. There aren't enough plugs to charge things, and the towels are tiny and like sand paper. Okay for a quick overnight.

Room was great, staff was awesome and friendly. Loved on our dogs. Asked for extra towels they are very accommodating. This is my second time to stay here, i will stay here every time we come to the dog show.