The WB Abu Dhabi Hotel, Curio Collection by Hilton

The WB Abu Dhabi Hotel, Curio Collection by Hilton recensioner

The WB Abu Dhabi Hotel, Curio Collection by Hilton

Yas Island, Yas Island, Abu Dhabi, Emirate of Abu Dhabi, United Arab EmiratesVisa hotellinformation
The WB Abu Dhabi Hotel, Curio Collection by Hilton
The WB Abu Dhabi Hotel, Curio Collection by HiltonThe WB Abu Dhabi Hotel, Curio Collection by HiltonThe WB Abu Dhabi Hotel, Curio Collection by Hilton
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Gästrecensioner

9.3/10
Utmärkt
84 recension
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.1
Service9.3
Renlighet9.4
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Alla recensioner(84)
Positiva recensioner(81)
Recensioner med foton/video(42)
Vänlig personal(23)
Utmärkt vistelse!(20)
Praktiskt läge(17)
Utmärkt för barn(13)
Utmärkta rum(11)
Rent och städat(10)
Utsökt frukost(10)
Utmärkt läge(10)
Negativa recensioner(3)
Gästanvändare
King Size-säng ARTIST ROOM
Bodde på jan. 2025
Familj
1 recension
7.0/10
Publicerades 9 feb. 2025
We booked through the Trip website and were offered a great deal. The hotel did not meet my expectations, despite being one of the most expensive hotels on Yas Island, affiliated with Hilton, and located in the capital of the UAE, Abu Dhabi. Although the room design was beautiful and the hotel opened in 2018, we encountered several issues. First, the bathroom had multiple problems, as shown in the attached photos. The bed and pillows were uncomfortable, and there was dust on the shelves and tables. Additionally, the receptionist, an Egyptian employee whose name I do not recall exactly (I believe it was Kirillos), was not as welcoming or courteous as the other staff members. Karolos offered us a free upgrade to a room with a bunk bed for children, rather than a room with better size or view as one might expect. The room was not in good condition, and we even found leftover chips in the upper bunk bed. He also tried to convince us to take a suite for an additional charge, which was not something we wanted to discuss after a long flight. Moreover, no welcome gesture was offered to us or our child. On a positive note, the breakfast staff were exceptionally attentive and provided outstanding service with great kindness. However, I will not repeat this experience, as the price paid does not reflect the level of service or comfort provided.
Översätt
Svar från boendet: Dear Trip.com Member,Thank you for sharing your feedback. We regret about the issues you encountered during your stay. While we have a comprehensive preventive maintenance and deep cleaning process in place, we will certainly review your comments to ensure we meet the high standards of service and comfort we strive for.We have carefully noted your comments regarding one of our team members. Please be assured that our team made every effort to accommodate your requirements. We regret that we were unable to offer a complimentary upgrade beyond the King Artist room with a bunk bed, due to limited availability. We are pleased to hear that the breakfast team made a positive impression with their service. Once again, thank you for your feedback and we hope to have the opportunity to welcome you back in the future.Yours sincerely,Feryal HaddonCluster Hotel Manager
Gästanvändare
King Size-säng ARTIST ROOM
Bodde på nov. 2023
Par
3 recension
10.0/10
Enastående
Publicerades 5 dec. 2023
Lobby Everyone was kind and filled up and brought me things when I asked for them. If I visit Abu Dhabi again, I would like to stay here again. If you have children, I would recommend it even more.
Översätt
Svar från boendet: Dear Trip.com Guest,Thank you for your kind review on this platform. We sincerely appreciate the great comments about your stay with us as we take great pride in ensuring our guests have the best experience. We are delighted that you had a memorable stay with us and an enjoyable time in Abu Dhabi. We look forward to welcoming you again in THE WB™ Abu Dhabi for another exciting discoveries and legendary experience. Yours sincerely,Feryal HaddonCluster Hotel Manager
Hanspg
King Size-säng ARTIST ROOM
Bodde på nov. 2024
Familj
11 recension
10.0/10
Enastående
Publicerades 26 dec. 2024
Fantastic. The location and the room super
Översätt
Svar från boendet: Dear Hanspg,Thank you for such wonderful feedback. We are delighted that you enjoyed your stay with us to the fullest. We aim to provide a truly legendary experience to our valued guests, and we are thrilled that we were able to exceed your expectations. I have shared your compliments to the team.We look forward to welcoming you back to the hotel soon. Yours sincerely,Feryal HaddonCluster Hotel Manager
Gästanvändare
KING ACCESSIBLE ARTIST ROOM
Bodde på apr. 2024
Affärsresenärer
28 recension
10.0/10
Enastående
Publicerades 20 maj 2024
very good service at front desk and DC restaurant, room is fresh and clean
Översätt
Svar från boendet: Dear Trip.com Member,Thank you for staying at The WB™ Abu Dhabi and living out your story with us. We are delighted to know that you had a wonderful stay with us and thank you for your positive comments about our excellent service and room.We hope to welcome you again in the hotel soon for another exciting discoveries and legendary experience.Yours sincerely,Feryal HaddonCluster Hotel Manager
Sisca
TVÅ DUBBELSÄNGAR KONSTNÄRSRUM
Bodde på apr. 2024
Familj
31 recension
9.0/10
Utmärkt
Publicerades 13 maj 2024
Best place to stay in abu dhabi emilia at restaurant very helpfull
Översätt
Svar från boendet: Dear Sisca,Thank you for taking the time to tell us about your recent experience at The WB™ Abu Dhabi.We are delighted to know you had a wonderful stay with us and thank you for deeming us as the best hotel to stay in Abu Dhabi. Moreover, thank you for highlighting the exceptional service provided to you by Emilia.Once again, thank you for your feedback and we hope to welcome you again soon.Yours sincerely,Feryal HaddonCluster Hotel Manager
Dulla17
TVÅ DUBBELSÄNGAR KONSTNÄRSRUM
Bodde på mars 2025
Familj
2 recension
8.0/10
Mycket bra
Publicerades 30 apr. 2025
تم تعطيلي عند وصولي فقط لدى خدمة الاستقبال .
Översätt
Svar från boendet: Dear Dulla17,Thank you for taking the time to tell us about your recent experience.We are delighted to know that you had a wonderful stay with us, and we exceeded your expectations. Once again, thank you for your feedback and we hope to welcome you again soon.Yours sincerely,Feryal HaddonCluster Hotel Manager
Xuehuaweibingqilin
The Wb Family Connecting Room
Bodde på jan. 2025
Res med vänner
44 recension
10.0/10
Enastående
Publicerades 18 feb. 2025
設施:很新。 衞生:收拾很到位 環境:離樂園很近,步行就能到 服務:酒店大堂還能偶遇湯姆傑瑞 免費進入亞斯島主題公園(華納兄弟世界):套餐裏含着兩張成人票,步行就能到樂園。
Översätt
Svar från boendet: Dear Xuehuaweibingqilin,Thank you for posting your review on this platform. It so pleasing to read that your stay with us was beyond expectations and thank you for your flattering comments on our uniquely designed facilities and excellent location.We can’t wait to welcome you again in the hotel soon, assuring you of our personalized service and warm hospitality at all times.Yours sincerely,Feryal HaddonCluster Hotel Manager
Gästanvändare
TVÅ DUBBELSÄNGAR KONSTNÄRSRUM
Bodde på dec. 2024
Familj
11 recension
8.0/10
Mycket bra
Publicerades 6 apr. 2025
適合親子居住,隔壁就是華納兄弟樂園,全室內,很防曬,走15min去到法拉利公園,很方便,下次還會選擇入住該酒店。
Översätt
6/10
Svar från boendet: Dear Trip.com Member,Thank you for the feedback from your recent stay at The WB™ Abu Dhabi.It is with delight to know that you had a legendary stay experience with us, and we exceeded your expectations. Indeed, the hotel's prime location being close proximity to the theme parks surely is a threshold for a fun and memorable time in Yas Island.We look forward to welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely,Feryal HaddonCluster Hotel Manager
Fangfanghanhan
TVÅ DUBBELSÄNGAR KONSTNÄRSRUM
Bodde på dec. 2024
Familj
18 recension
10.0/10
Enastående
Publicerades 7 feb. 2025
前台服務很好,房間也不錯👍
Översätt
Svar från boendet: Dear Fangfanghanhan,Thank you for stepping into the world of the first ever Warner Bros. hotel in the world, The WB™ Abu Dhabi.It is such heartwarming to know that we exceeded your expectations, and you were impressed with our excellent service and room. We hope to welcome you again in the hotel soon for another exciting discovery and legendary experience. Yours sincerely,Feryal HaddonCluster Hotel Manager
ljjamo
The Wb Family Connecting Room
Bodde på sep. 2024
Familj
34 recension
10.0/10
Enastående
Publicerades 3 okt. 2024
酒店位置特別好,挨着華納兄弟,法拉利可以,水世界.yas mall,去哪都可以步行到達。小朋友們的天堂。酒店早餐也很豐富,很好吃。
Översätt
Svar från boendet: Dear ljjamo,Thank you for staying with us and sharing your excellent review on this platform. It is with pleasure to read that you had an enjoyable experience during your stay and thank you for highlighting our uniquely designed facilities, excellent food and convenient location being close proximity to the Yas Island attractions.We cannot wait to welcome you back to the hotel soon, trusting that we could provide you with the excellent service that you truly deserve.Yours sincerely,Feryal HaddonCluster Hotel Manager
Aiyuanyuanaishenghuo
TVÅ DUBBELSÄNGAR KONSTNÄRSRUM
Bodde på juni 2024
Familj
18 recension
10.0/10
Enastående
Publicerades 23 juli 2024
滿意,服務人員竟然有國人,絲滑入住!倍感親切!適合帶娃,玩偶合影主動,親切!吃的豐富!離任何樂園都近,可免費班車。贈所有人門票,按天!性價比高,有遊池,救生員帥!
Översätt
6/10
Svar från boendet: Dear Aiyuanyuanaishenghuo,Thank you for staying at THE WB™ Abu Dhabi and living out your story with us. It warms our heart to know that you had a perfect holiday with us. With The WB™ Abu Dhabi's uniquely designed facilities, excellent service, convenient location and the opportunity to hang out with our lovely characters in the residence, our guests will surely have many exciting discoveries and stories to unfold.We can’t wait to welcome you back to the hotel soon, assuring you of our personalized service and warm hospitality at all times.Yours sincerely,Feryal HaddonCluster Hotel Manager
amy81
The Wb Family Connecting Room
Bodde på dec. 2024
Familj
16 recension
8.0/10
Mycket bra
Publicerades 1 apr. 2025
每天贈送一個樂園門票,華納樂園零距離,樓下餐廳還可以,有點小貴,餐食和服務都不錯,服務員會説中文。衹是那個免費巴士時間有點迷。隔壁的公寓更適合我,可以煮東西吃。
Översätt
Svar från boendet: Dear amy81,Thank you for sharing your feedback from your recent stay with us.We are thrilled to hear that your experience was wonderful and that we were able to meet your expectations. We are glad that you liked the park access and the hotel's prime location, directly opposite Warner Bros. World.We look forward to welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely,Feryal HaddonCluster Hotel Manager
n1ghtmare
TVÅ DUBBELSÄNGAR KONSTNÄRSRUM
Bodde på jan. 2025
Res med vänner
5 recension
10.0/10
Enastående
Publicerades 28 feb. 2025
出門就是華納兄弟,一步都不用多走,旁邊是水世界樂園,也很方便!早餐超級好吃,非常豐盛。房間裏走廊裏WB元素拉滿,非常非常可愛!!超值體驗
Översätt
Svar från boendet: Dear n1ghtmare,Thank you for sharing your feedback from your recent stay with us.We are delighted to hear that your experience was exceptional and that we were able to exceed your expectations. The hotel’s prime location, right across from Warner Bros. World, along with our delicious breakfast and uniquely designed facilities, truly creates the perfect setting for fun, exciting adventures, and memorable stories.We look forward to welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely,Feryal HaddonCluster Hotel Manager
Ziyoudexiaoxiongbinggan
TVÅ DUBBELSÄNGAR KONSTNÄRSRUM
Bodde på maj 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 7 juli 2024
非常棒哦,贈送樂園門票,就在華納主題樂園正對面,簡直不要太方便,且床很大,非親子出遊首選,早餐也還不錯,推薦!!!
Översätt
Svar från boendet: Dear Ziyoudexiaoxiongbingga,Thank you for staying at the first ever Warner Bros. themed hotel, THE WB™ Abu Dhabi and sharing your experience with us.It is with great pleasure to know that you were impressed with our uniquely designed facilities, excellent service and good breakfast. We truly appreciate your feedback and rest assured that this has been shared with the team. We hope to welcome your family again in the hotel soon.Yours sincerely,Feryal HaddonCluster Hotel Manager
Gästanvändare
TVÅ DUBBELSÄNGAR KONSTNÄRSRUM
Bodde på jan. 2025
Familj
1 recension
10.0/10
Enastående
Publicerades 4 mars 2025
位置出來玩很方便, 離yas mall 也很近, 早餐豐富, 還有卡通人物titan在大廳可以合照, 服務也很人性化, 非常滿意
Översätt
Svar från boendet: Dear Trip.com Member,Thank you for the feedback from your recent stay at The WB™ Abu Dhabi.It is with delight to know that you had a legendary experience with us and we exceeded your expectations. Indeed, the hotel's convenient location being close proximity to the theme parks surely is a threshold for a fun and memorable time in Yas Island. Moreover, we are glad that you enjoyed the breakfast and interact with our iconic characters in the residence, as well as our excellent service. We look forward to welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely,Feryal HaddonCluster Hotel Manager