In Hirugami-No-Mori

I would like to take a moment to express my sincere appreciation for the excellent service provided by one of your hotel staff members, Ito-san. During my stay in Hirugami No-Mori, Ito-San went above and beyond to ensure that our experience at your onsen/hotel was a memorable one. Despite the language barrier, Ito-san's attentive nature and willingness to go above and beyond to assist me in navigating the area made a significant difference in my stay. Her use of Google Translate to communicate with us was impressive and demonstrated her dedication to providing top-notch service. I was thoroughly impressed with her professionalism, positive attitude, and exceptional customer service skills, which were evident in every interaction I had with her. Her talent is remarkable, and I hope that your hotel will continue to support and develop her professionally. Please convey my heartfelt appreciation to Ito-san, and please recognize her outstanding work. She is a true asset to your onsen/hotel, and I look forward to visiting again in the future. Thank you for providing me with a memorable experience, and I wish you and your team continued success.

absolutely loved this hotel in terms of service and food - the onsen is one of the nicest i’ve ever been too - perfect for looking at the stars at night and surrounded by beautiful landscaping. their keisiki meals post onsen is just fabulous. location is great, right next to the mornjng market!

傳統日式房間，環境乾淨清靜，服務員有禮有耐性。一泊二食食物豐富，一小時也未能吃完，酒店設有大浴場，室外溫泉，感受慢活調養生息好去處。另外，酒店可安排夜間觀星接送服務。

温泉水太好了，皮光肉滑，酒店有點舊，房間寬敞，晚飯和早餐都很好，性價比高，周邊也很美

温泉が良かったです。 食事も美味しく頂きました♪ 機会があれば、また行こうと思います。

布団が臭すぎて　痒い‥疲れていなかったら寝れないレベル。布団を敷く時に気づくレベル。起きた時には　髪の毛から身体中に雑巾レベルの臭さになっていた。それ以外は食事　お風呂も良かった