Corfu Andromaches Holiday Apartments

Great friendly service. Clean facilities. Good location. On a hill which might be struggle for some, short 1km walk to nearest town.

We where 3 adults and one kid visiting Corfu at first time. We arrived earlier in the morning to the Andromaches hotel apartment 7am and where super tired. The owner of hotel great us and said that we arrived very early, and allowed us to use pool facilities to wait for a check in until afternoon 😢 After breakfast lovely German lady, the wife of owner, complimentary checked us in. Room was clean, they give us information about beaches, markets and restaurants around. During our 7 days stay, rooms was cleaned only 2 times, and they change a bed sheet as well. The owner all hotel is good enough for it money, just need some refresh, it’s a family business but looks like only two people are running for it! We will definitely come back, thanks for your hospitality!

What’s good? We had two rooms, both were nice enough, clean walls, sufficient furniture and equipment. The place seems well maintained, it’s generally clean with planting and a nice pool, although it is shaded by about 5pm, The professional couple in charge will organise excursions, car hire etc. Reasonable use of air conditioning is included and in the second room we also had a whirlybird ceiling blade which moved air around at night, quieter than the air con. What’s not good …. From the moment we arrived we didn’t feel welcome. We had pre-arranged a late arrival. We found our way in to bar/reception. They seemed reluctant to greet us - they were eating supper in the otherwise deserted bar. We were then informed that we were in different (better) room for the first two nights but not to worry about anything they would move us. No, “welcome, how was your journey, would you like a drink, something to eat?”. Just “water is 3€”. We went to the room, then back up to the bar for a nightcap - still no friendliness, no offer to start a tab, just very transactional, cool. I think they need to consider their guests more. The only information in the rooms is a list of rules, nothing about what you might like to do during your stay. Superficially the rooms are clean but OH found a clump of hair stuck to his foot after 5 minutes in room 1 and there was a huge cobweb in the bathroom and 2 dirty cups in the cupboard. In room 2 we had to move the sofa when a ring rolled underneath - clearly that hadn’t seen a broom for months, nor had under the bed, and we found make-up and other items left by a previous resident. Linens/towels are supposed to be changed every 3 days and bins emptied every other - this was not our experience. In 8 days we had in our correct room, only one linen change. There was a safe in our room but no information about how to use it, it appeared to be locked shut and in need of a battery,so of no use. There was a huge thunderstorm one afternoon with torrential rain and no drainage off from our end of the terrace. When the water reached the lip of our apartment door and was about to come in, we set to it with brushes and swept it away onto the path - took us half an hour but the terrace was lovely and clean afterwards. No enquiries were made to see if any guests had problems during/after the downpour. The bar area is …. tired. It feels like the owners personal space. Are guests welcome to sit there too? To watch the the TV, DVDs, take a book, play with the games?? The walls are covered with faded, torn flags, posters for trips that no longer happen, and information leaflets about things that closed down some years ago, such as the shell museum. Needs updating and a good tidy up. There’s no promotion of the bar, what food is available and when. Alex Politzi’s touch is needed. When it came to moving rooms, I went into Benitses for an 8am appointment and my OH packed our cases. A note came through the door at 8.45 to say our next room