SureStay Plus Hotel by Best Western Ada

I booked my stay online on their website. Before we arrived they called me wanting to charge me $50 and wanted my card over the phone. When I said no, they said they would cancel my reservation and when I arrived if a room was available then they would let me stay. After arguing for a while they kept the reservation. When we arrived they charged me for having a pet. I told them that when I made the reservation it never said there would be a charge. I was told that's because I didn't book through them. I told them I did and he said no, that was best Western. I replied you are best Western. The room was filthy. Cleanes up spilled water in the floor with a rag and it turned the rag black. We left the tag asking to have the room cleaned 2 days in a row. They just flipped it over and never cleaned. I had to go to the office to get clean towels after 2 nights.

Newer clean motel. Hot water cold ac good parking. Good location and access. Nothing special just a good place to stay. Was quiet when I stayed. Will be back for work next few months expect to continue to stay here. Good value for the price Vvvvvv

CLEAN. GREAT AMENITIES. HOT BREAKFAST AND GREAT COFFEE. VERY NICE AND CONVENIENT LOCATION. FRIENDLY STAFF. GREAT PRICE. COMFORTABLE AND SPACIOUS ROOM. GOOD WATER PRESSURE. FREE WIFI. A MILLION CABLE CHANNELS ON A HUGE TV. HUGE FRIDGE. NO HASSLES. ZERO COMPLAINTS. WILL DEFINITELY RETURN AGAIN AND AGAIN. THANK YOU!

We called in late at night while driving and secured a downstairs room with easy access for my visually handicapped wife. The breakfast was adequate with waffle maker, eggs, sausage , biscuits and gravy fruit cereal . The room was big and clean with large fridge and microwave, there was a gazebo outside with a grill to utilize.

No respect for guest privacy. They enter guest rooms without warning right through the "do not disturb" sign. Rooms are infested by bugs. I spent much of my stay with a whisk broom and dust pan collecting these and flushing them down the toilet. zero stars if that were possible.