Sheraton Addis, a Luxury Collection Hotel, Addis Ababa

excellent

雖然年代久遠，環境還是不錯的

This hotel is showing its age, about 27 years old if you look at the room telephones. And its in need of a serious upgrade. Restaurants include Indian, Italian and pan asian ( Chinese, Japanese & Thai plus a variety in the main restaurant Any restaurant that serves potato croquettes as aranchini (rice) needs to think about what it is doing Pool area is nice with helpful staff dealing with lockers and towels

Sheraton Addis offers an exceptional stay with its luxurious amenities and impeccable service. The rooms are spacious, elegantly decorated, and provide breathtaking views of Addis Ababa. The dining options are diverse, with the restaurants serving delicious Ethiopian and international cuisines. The poolside area is serene, perfect for relaxation. The staff goes above and beyond to ensure guests feel welcomed. Whether for business or leisure, this hotel is a true gem in Addis Ababa.

This hotel is incredible from check-in to check-out. Reception staff are friendly, professional and eager to help. Of note is Selamawit who was extremely helpful to us in resolving some small issues that cropped up during our stay.. The Sheraton restaurants are superb including menus, servers etc. Stagione was our place for 2 of the 3 nights we had dinner at the hotel and being Italian, I can say that this food was real authentic Italian. The Asian restaurant was newly opened and it too was fabulous. Stanley's Bar is a real classic and we enjoyed our visits there chatting with the bartender. We appreciated the mix of Ethiopian specialties and Western choices offered at the extensive breakfast buffet. Spa services were extensive and very reasonably priced. My husband booked massages at the spa and was very pleased. The pool and surrounding area is very serene and relaxing except that for us, the weather did not cooperate. Bummer ! It is easy to just carve out a few days and just chill at this hotel without going off-campus and you will have a great time given all the yummy food venues, various bars, pool and spa services. It is important to mention the outstanding service we received from the concierge, Jemaldin Muzeyin, who shared lots of information on the area and helped arrange several of our transfers for shopping, other restaurants etc. We will never forget our experience at Sheraton Addis and consider it one of our top 5 hotels in the world and we've been to 94 countries. We are returning to this part of Africa in September, 2025 and opted to fly thru Addis Ababa (actually the best route), so we can spend 3 nights at Sheraton to just chill. We are already booked ! Can't wait to go back ! Thank you to the entire Sheraton team for making our stay so memorable.

From check in, asking if I wanted to pay an extra $50 per night for an exclusive bar to the service charge in the lobby. To treating me weird when I bought a bottle of vodka from the bar (at ridiculous price) and returned it the next day to the bar because they put a label it saying I bought in there. But initially refused my entry but let me finally after convincing them. Why did they put the label on it . Seemed like the place was a money grabbing pot for wealthy people. Nice? Yes well it should be for that prices But I felt the hotel was greedy. Also one of the main reasons why I stayed here was because of the night club. Which was shut. Didn’t particularly like the office bar bands. The restaurants were Indian and Italian for heaven sake this is Ethiopia why would I want that?