The Holiday Hotel recensioner

I stayed here for an overnight layover in between flights. Rooms were nice, wifi was good, staff was friendly and I felt that this was way better than some of the other reviews have made this place sound. However, I would like to point out an experience where the hotel owner Josef went above and beyond for my care. I had a physical injury which needed immediate medical attention late night. Not only did Josef accompany me with the hotel driver and car to make sure I get the needed medical attention in time, but also he was on top of all the co-ordination with medical experts in the hospital and every paper work that had to be done, since I was a visitor in thier country. He is kind and generous and took care of me as a human and not just a customer. The same care was seen by the hotel staff as well, where they all showed their empathy and were considerate towards my situation. Incidents like this show us that not only this hotel focuses on customer service, but they genuinely care for well being of all the hotel guests. I highly recommend staying at this hotel and thank you Josef for personally taking care of me.