Hyatt Regency Addis Ababa recensioner

Stayed here during the Meskel holidays. Checking in took some time (2 hours of waiting) since we had no choice but to go to the hotel early before the roads close. Place has modern amenities that made for a comfortable stay. Breakfast is okay, a good selection for vegans and health conscious alike.

基本滿分，房間設施新，服務熱情。早餐不錯。位置可以。缺點：門卡壞了兩次，酒店的餐食太貴了，溢價過高。餐飲性價比不行。

房間設施不錯，但是需要更新 飯店早餐不是很好，且有一天要提早也不能準備餐盒（要另外收15美金）含早餐一樣，非常離譜 大廳有蛋糕放盤子與夾子（不是迎賓餐點）而是要收費的，一份15美金，非常離譜的貴 記住！飯店什麼都要錢，要東西前先詢問一下

房間小了點，但服務設施這些都很ok。唯一不足，價格確實太貴了

早餐也很豐富，值得再次入住！

房間不大，隔音不好，沒睡好

房間內設施一般

My experience at Hyatt was absolutely phenomenal! From the moment I walked in, the staff greeted me with warm smiles and exceptional hospitality. Every interaction, from check-in to check-out, was seamless and impressive. The staff were always smiling, super helpful, and extremely professional. They went above and beyond to ensure my comfort and satisfaction. Whether I needed directions, recommendations, or assistance with amenities, they were always eager to help. The hotel's atmosphere was welcoming and relaxing, and the staff's positivity was contagious. I felt valued and appreciated throughout my stay. I highly recommend Hyatt Regency for its exceptional service, outstanding staff, and unbeatable hospitality.

The best hotel in Addis Ababa, bar none! The service and staff are excellent! The rooms, pool/gym and restaurants are all fantastic and meet high standards. The hotel's location is centrally located to many of the city's attractions and having parking on site made things easier for me. I've really come to enjoy this property and I'm sure many visitors to Addis will enjoy it as well. JG.

I am compelled to share my utterly horrific experience at the Hyatt Regency Addis Ababa, which left my daughter and me feeling profoundly violated and disrespected. On March 31, 2025, a security staff member committed a reprehensible act of molestation by grabbing my breasts with the palms of their hands and squeezing them, and then repeating this heinous behaviour towards my daughter as we passed through the security area. This incident was not only deeply distressing but also a grave breach of personal safety and dignity. What was equally appalling was the hotel management's response. When I reported the incident, the manager callously questioned the validity of my account, ignored my questions, and refused to provide their complaints procedures. Instead, he raised his voice, further exacerbating our distress. This unprofessional behaviour is a stark reflection of the hotel's lack of accountability and commitment to guest safety. Warning to Future Guests: This hotel is not safe for women or anyone seeking a secure environment. I strongly recommend that future guests seek alternative accommodations where safety and respect are prioritized. The Hyatt Regency Addis Ababa's failure to protect its guests is a stark reminder of the need for vigilance when choosing a hotel.

The beddings very clean keep it up including the house Keeping staff and tea break staff was spot on which led to the safest and well cared room and safe away from home the house Keeping staff must be recommended for the job well done and making the stay the very good experience.

I have been in Hyatt Regency hotel since opening and I have never seen a good server like Michael from the lobby,specially the special ginger that he make with turmeric was amazing and I recommend every gust this special tea which is good for health.keep the good job Mike.

I found the hotel exceptional as a beautiful gate away that feels like a resort in the heart of crowded city inside addis ababa. I was there for a week for a business trip and even though i stayed in another hotel, i kept coming back to hyatt hotel in the mornings because of the exceptional service i kept receiving at the cascara section inside the hotel that feels like a resort and was very relaxing. My service was mostly with a young lady named messi i believe and she helped me become a regular with one of the most attentive service i received in addis since i travel to addis for the past 10 years for work. I now have introduced my colleagues to cascara and they have become regulars as well. Keep up the good service and i recommend anyone traveling to addis to at-least come to hyatt regency even if you're not staying there, its truly a treat.

I would like to express my sincere appreciation for the excellent service I received from Tadessa at Cascara. His professionalism, warm smile, and friendly attitude truly made my experience at the hotel enjoyable.Because of the exceptional service I received from Tadessa, I would gladly return to Hyatt again and again to get this kind of service. I truly appreciate his efforts in making my time there special and I would like to thank tadessa for such a wonderful experience.