För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.1
Service4.3
Renlighet4.4
Filtrera efter:
Sortera efter:
Alla recensioner(69)
Positiva recensioner(48)
Recensioner med foton/video(9)
Negativa recensioner(2)
Anonym användare
Deluxe-dubbelrum
Bodde på aug. 2023
Familj
3 recension
4.7/5
Otroligt
Publicerades 28 sep. 2023
Stayed here during the Meskel holidays. Checking in took some time (2 hours of waiting) since we had no choice but to go to the hotel early before the roads close. Place has modern amenities that made for a comfortable stay. Breakfast is okay, a good selection for vegans and health conscious alike.
My experience at Hyatt was absolutely phenomenal! From the moment I walked in, the staff greeted me with warm smiles and exceptional hospitality. Every interaction, from check-in to check-out, was seamless and impressive. The staff were always smiling, super helpful, and extremely professional. They went above and beyond to ensure my comfort and satisfaction. Whether I needed directions, recommendations, or assistance with amenities, they were always eager to help. The hotel's atmosphere was welcoming and relaxing, and the staff's positivity was contagious. I felt valued and appreciated throughout my stay. I highly recommend Hyatt Regency for its exceptional service, outstanding staff, and unbeatable hospitality.
Översätt
Svar från boendet: Dear Valued Customer Thank you for your incredible review! We're thrilled to hear that your experience at Hyatt Regency was phenomenal and that our team provided you with exceptional hospitality. It’s wonderful to know that you felt valued and appreciated during your stay. We can’t wait to welcome you back for another unforgettable experience! Best Regards Hyatt Regency Addis Ababa
Discover727470
Bodde på sep. 2024
Annat
5.0/5
Enastående
Publicerades 11 okt. 2024
The best hotel in Addis Ababa, bar none! The service and staff are excellent! The rooms, pool/gym and restaurants are all fantastic and meet high standards. The hotel's location is centrally located to many of the city's attractions and having parking on site made things easier for me. I've really come to enjoy this property and I'm sure many visitors to Addis will enjoy it as well. JG.
Översätt
Svar från boendet: Dear Valued Customer, Thank you for your glowing review! We're thrilled to hear that you enjoyed our service, facilities, and central location. It’s wonderful to know that we've made your time in Addis both comfortable and convenient. We truly appreciate your loyalty and look forward to welcoming you back soon! Best regards, Hyatt Regency Addis Ababa
Gästanvändare
Bodde på feb. 2025
Affärsresenärer
5.0/5
Enastående
Publicerades 10 mars 2025
The breakfast selection is great. It sets the tone for the day and you just want to go out and win! The hotel takes cleanliness quite seriously, housekeeping makes the room look like a new house when I come back to it after the day activities...
Översätt
Gästanvändare
Bodde på feb. 2025
Affärsresenärer
5.0/5
Enastående
Publicerades 2 mars 2025
A great stay in the best hotel in Addis Ababa. Everything works fine in this hotel where they invest in its staff and food and facilities. But a few areas to improve that are the same issue day after day. First the bar service is chaos. It can take 30 to 45 minutes to get a drink. The staff are forgetful and don’t understand being clear e it customers. Second breakfast. Do not order tea/cider from your server as they might forget or it can take 20 minutes. Order this from the barista direct and best to wait. The breakfast is fantastic but the drinks service terrible every day. Slow and more often they forget.
Översätt
Gästanvändare
Bodde på jan. 2025
Annat
5.0/5
Enastående
Publicerades 28 feb. 2025
Thanks for your service My experience at Hyatt was absolutely phenomenal! From the moment I walked in, the staff greeted me with warm smiles and exceptional hospitality. Specially oriental staff @Yenanesh and her team is so much wonderful and good communication ability thanks for that service.
Översätt
Gästanvändare
Bodde på jan. 2025
Annat
5.0/5
Enastående
Publicerades 26 feb. 2025
Elias at The Kitchen Restaurant is outstanding! His warm welcome, attentive service, and great recommendations made our visit exceptional. He goes above and beyond—truly deserves this praise! Thank you, we will definitely come back for the food and service :)
Översätt
Gästanvändare
Bodde på jan. 2025
Annat
5.0/5
Enastående
Publicerades 25 feb. 2025
On behalf of the Governor of Nairobi County, Sakaja Johnson, and our company, Canaan Group East Africa, we would like to extend our sincere gratitude to the Restaurant Department, specifically Henok Seboka the Restaurant Manager, for the wonderful hospitality and exceptional treatment we have received during our multiple stays at your hotel. Thank you for your outstanding service. Daniel T Founder and Ceo
Översätt
Gästanvändare
Bodde på jan. 2025
Annat
5.0/5
Enastående
Publicerades 25 feb. 2025
Gratitude for Excellent Hospitality On behalf of the Governor of Nairobi County, Sakaja Johnson, and our company, Canaan Group East Africa, we would like to extend our sincere gratitude to the Customer Services Department, specifically Genet Kidane, for the wonderful hospitality and exceptional treatment we have received during our multiple stays at your hotel. Thank you for your outstanding service. Daniel T Sales VP Canaan Group