SpringHill Suites Dallas Addison/Quorum Drive

#好評#對防治蚊蟲措施，交通方便程度，房內採光，床品舒適度，走廊隔音，酒店氣味滿意；环境卫生还OK的

Real fast was good, room was very accommodating, loved the turn el bed and coach bed option. Didn’t like paying for parking.

The staff was amazing, very nice and helpful. There was a lot of close dining and shopping options. You were close enough to all the major highways making travel an ease. Our room was small compared to most Springhill Suites. It is definitely and older hotel with some funky odors in the hallways, but not in the rooms. The pool and pool area are pretty small, so don't book the room for the pool. There were several treadmills and ellipticals; however, only 3 were in working order. The workout area was kept clean. Our TV remote didn't work even after replacing the batteries. Overall the stay was okay, but the staff is the real winners of this hotel. They were so amazing that I didn't complain about the inadequacies of the hotel. Jayna, Janai (I can't remember exactly how to spell her name) at the front desk (from New York) is a keeper, so sweet and positive!!

The hotel was clean and in a decent part of town. The staff was friendly. However, I was disappointed in the parking fee. $20 for self-parking seems a little excessive for a Springhill Suites in the suburbs.

The staff was super friendly and hotel was very clean and well maintained. Breakfast was also great!!!

Customer service was horrible here, specifically the employee, Bliss. He was condescending and extremely rude. Then when I said something to him about his attitude and asked for the manager’s information, he all the sudden became a good employee asking me about my trip. You need to improve your customer service GREATLY.