Avani Adelaide Residences recensioner

Name: Avani Adelaide Residences
Address: 176 Franklin Street, Adelaide, South Australia, 5000, Australia, 176 Franklin Street, Overseas, Australien
Rating: 4.3

Avani Adelaide Residences

176 Franklin Street, Adelaide, South Australia, 5000, AustraliaVisa hotellinformation

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1 natt

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Rum och gäster

Gästrecensioner

4.3/5

Mycket bra

50 recension

Verifierade recensioner

Läge och interiör4.5

Bekvämligheter4.3

Service4.2

Renlighet4.2

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Negativa recensioner(3)

unitlancer

Svit med två sovrum

Bodde på maj 2024

Affärsresenärer

71 recension

4.5/5

Utmärkt

Publicerades 31 maj 2024

Good place to stay, recommend as have kitchen to cook and dishwasher to clean after. Take note only once a week cleaning

Översätt

Svar från boendet: Thank you for completing our online guests satisfaction survey following your recent stay. We were thrilled to learn that you enjoyed your stay and that you liked the location . Your feedback has been shared among the team and everyone is highly motivated to work harder towards achieving highest level of customer satisfaction. We look forward to welcome you again in near future for another memorable stay. Yours sincerely, Avani Adelaide Residences

Stephanie

Svit med ett sovrum

Bodde på maj 2024

Par

6 recension

1.7/5

Publicerades 5 maj 2024

Disappointed, unfriendly and not professional services at the lobby which is running as a cafe. Room smells and stink when we came in. Definitely prefer staying in hotel rather than service apartments

Översätt

Svar från boendet: Dear Guest, Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness of room and corridor, and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Best regards, Avani Adelaide Team

Juddy Yen Tien

Svit Superior med 2 sovrum

Bodde på maj 2024

Familj

44 recension

4.5/5

Utmärkt

Publicerades 1 juni 2024

Excellent location near to China Town. Nice and cozy apartment. Staff are friendly.

Översätt

Svar från boendet: Thank you for completing our online guest satisfaction survey following your recent stay. We were thrilled to learn about your experience and that you liked comfort, cleanliness and hospitality of our friendly team. Your feedback has been shared among the team and everyone is motivated to work harder towards achieving the high level of customer satisfaction. We hope to see you in near future for another memorable stay.

劉建宗

Svit Superior med 2 sovrum

Bodde på maj 2024

Familj

1 recension

4.2/5

Mycket bra

Publicerades 24 maj 2024

Good location. The two bedrooms apartment is spacious. Good layout with balcony.

Översätt

Danial Arun

Svit Superior med 2 sovrum

Bodde på sep. 2023

Affärsresenärer

5 recension

5.0/5

Enastående

Publicerades 12 nov. 2023

Surprisingly this is a very cool hotel and it had amenities like the gym which is pretty big and quite surprising. The apartment I had was a two bedroom apartment. However, it was located in the basement and just beside the car park but that didn't stop me from having a wonderful time there. The location is great and this is located near Weymouth Street which is quite central considering it's location and distance to Chinatown. Highly recommended as a place because it is located not only at the west side of the city of Adelaide but it is very close to the airport

Översätt

Svar från boendet: Hi Thank you for your feedback! We are truly grateful for the wonderful feedback you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back. Best Regards AVANI Adelaide

MDaniels

Svit Superior med 2 sovrum

Bodde på juni 2023

Par

12 recension

4.2/5

Mycket bra

Publicerades 13 juni 2023

Pretty satisfied in all areas considering it was the first time staying here apart from the service received at reception with checking in, enquires, information, checking out. A few miserable workers who don’t provide a warm welcoming at all and didn’t explain how to access services within the building clearly. It was really dreadful and disappointing having to ask for help from people like this. We didn’t bother asking to extend our stay another night, we booked elsewhere instead and would rather look to book at other hotels over Avani in future

Översätt

Svar från boendet: Thank you for your valuable feedback.Constructive reviews allow us to identify the areas of improvement and work towards delivering a consistent service. I thank you for noting these for us and will ensure follow up and training occurs.I hope to welcome you back again in the near future.Kind regards,

Anonym användare

Svit Superior med 1 sovrum

Bodde på juli 2023

Par

13 recension

4.0/5

Mycket bra

Publicerades 17 juli 2023

Best accommodation in Adelaide. Great service, location and facilities.

Översätt

Svar från boendet: Thank you for your review.We look forward to seeing you again

Giorgie

Svit med ett sovrum

Bodde på nov. 2023

Par

5 recension

4.0/5

Mycket bra

Publicerades 4 dec. 2023

Good but needs maintenance

Översätt

Svar från boendet: Thank you for your feedback! We are truly grateful for the wonderful feedback you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back. Best Regards AVANI Adelaide

Gästanvändare

Rum AVANI

Bodde på sep. 2023

Familj

5 recension

5.0/5

Enastående

Publicerades 15 sep. 2023

great place to stay

Översätt

Gästanvändare

Svit med ett sovrum

Bodde på dec. 2021

Familj

1 recension

5.0/5

Enastående

Publicerades 21 jan. 2022

Highly recommend

Översätt

Svar från boendet: Dear GuestThank you for your feedback!We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best RegardsAVANI Adelaide Team

Zhuyun

Rum AVANI

Bodde på nov. 2024

Familj

40 recension

4.2/5

Mycket bra

Publicerades 26 nov. 2024

房間不錯，但床太軟了，睡的腰疼，枕頭也不太舒服，可下午能看日落，比較乾淨，大落地窗，有陽台，可做飯，樓下就是超市

Översätt

Yajulishe

Svit med två sovrum

Bodde på aug. 2024

Familj

43 recension

2.0/5

Publicerades 20 aug. 2024

這個酒店是這次整個旅程最糟糕的體驗，房間的地板的糟糕程度屬於只要隨有一抹，沒有你抹不到污的程度，沙發，椅子也粘著污積，令人见到就不舒服😭幸得攜程平台的協助解決最後得以達成更换房間，但是更換後的房間地板仍然是污積可見，只能將體感甚差！最後是洒店附有停車場但需支付28刀/晚！位置距離市中心還比較便捷，但卻不能抵消卫生可以糟糕的籍口！

Översätt

Svar från boendet: Dear Guest, Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Best regards, Avani Adelaide Team