Hotel Prestige Agadir Boutique & SPA

Le personnel est très serviable au petits soins

Personnel pas très disponible à cause du flux de clients cependant ça reste un joli hôtel

the check in was chaotic as the card machine wasn't working and i had to withdraw cash from the ATM machine in reception. The noise at night from the music in the night club went on from 12.00 midnight until 5.00 am so we got no sleep. When we asked for another room we were told they had no other rooms as most of the hotel was closed due to renovations. The spa was closed so i couldn't use that. The towels were removed from my room one day and no replacements were left so i couldn't take a shower and had to ask reception twice for replacements. The food in the restaurant for breakfast was not hot and the tea and coffee were cold. This is not a 5 star hotel and was one of the worst hotels I have ever stayed in. I would not recommend this hotel to anyone.

The majority of the hotel was undergoing renovation, including the spa. The hotel was therefore almost empty with only rooms on the first floor, to the front of the hotel appearing occupied. We checked in at 9.30pm and were given a corner room on the first floor. The room was spacious but had seen better days with furniture stained and marked. The room had no wardrobe or anywhere to hang clothes, so we had to use the two huge velvet couches in one corner of the room as a makeshift wardrobe. These couches had also seen better days and were covered in multiple cigarette burns. There was a spacious terrace to the side. We left for a walk along the beach area and returned around midnight to find loud music coming up through the floor of our room. This music increased in volume and around 2pm I contacted reception who advised they would ask the nightclub to turn the music down, this didn’t happen and I called reception again asking for another room. The night manager came up and showed me two other rooms at the other end of the corridor. The music was just as loud and that was because there was a nightclub at the other side of the hotel too. The loud thump of the bass reverberated through the whole corridor so there was no escaping it. The night manager advised both nightclubs were open 7 days a week, till 5am, and that the rooms in the middle of the corridor were the least noisy and that he would move us to one of those in the morning. The next morning, reception advised the hotel was fully booked and no other rooms were available until the following day. We couldn’t bear another night of the noise or feeling the thumping bass while in bed, so we booked into the Iberostar Waves for the remainder of our stay. The Prestige have apologised but refused to refund me for the nights we didn’t stay. Whilst we were only there a short time, we only saw a few other guests and it seemed there were more staff hovering around watching you which made it feel slightly creepy. As mentioned in other reviews the hotel is a faded beauty and we were prepared for this but having no sleep for all of our holiday was non negotiable.

AVOID!!! I went to stay here with my boyfriend in March, upon arrival they told us they didn’t have our booking and they were fully booked so we were stranded at 11pm at night and had to find somewhere else to stay. We contacted the site we booked through and were told by them that the hotel itself had blacklisted us and cancelled our booking! We have never stayed here before or even in Agadir so this makes no sense. My boyfriend wrote a review a couple days ago and the hotel has responded that he was blacklisted because on a previous stay he was bringing girls around and playing loud music?? They’re blatantly lying as we have both never been to Morocco. This hotel is a scam and they cancel your booking for no reason. Avoid this place and book elsewhere!

This is an amazing hotel!!! PLEASE don’t take any notice of the bad reviews on this site. And I am NOT being paid to write this. Breakfast is REALLY good. Good selection - hot food kept hot - pastries - cereal - fruit - omelettes to order, etc. We were half board - and the same is true of dinner. Really tasty with lots of choice. We also used the spa - and were treated SO well. The most relaxing hammam and massage. All staff were really polite and helpful. I cant recommend this hotel more highly :)