Tui Suneo Kenzi Europa

Actually the GYM not good enough few equipments available,

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We stayed at Tui Suneo Kenzi Europa from January 20th - 27th, we booked this holiday as a last minute getaway before heading back to university, we expected not great weather with 3 star service and the basic room/amenities. How wrong we were! The hotel itself was wonderful. Although work was still being done, the recent refurbishments created a warm atmosphere and the rooms themselves were GORGEOUS. The shower was the size of a single bed, which I consistently raved about, and the rooms were beautifully decorated. We were placed in a south faced room, with a street view but even that was gorgeous and surprisingly quiet. The cleaners did a wonderful job every time, ensuring we had fresh sheets and towels whenever we requested, even on days we had do no disturb on, if they spotted us exiting/entering they would ask if we needed any soap or toilet roll. The rooms were immaculate and i cannot fault them. Similarly the restaurant and bar services were beyond impressive. The restaurant offered a good range of food options most days and even had a ‘Moroccan themed’ evening, where you could try tagine! My partner being a very fussy eater, we were worried however the range completely accommodated him. One of the days we had a day trip we ended up being slightly late for lunch meaning they were packing away and options were limited, however I found a pasta I really enjoyed and without hesitation the chefs made a new portion for me to enjoy - this was above and beyond. All of the staff in the restaurant were wonderful, offering to get drinks and quick to clear plates. We particularly enjoyed how much they interacted with us whilst not intruding on our holiday. Abdessadak (sorry if we butcher names) was so brilliant alongside Soufiane and Imad as they taught us a Moroccan card game at the end of dinner! They were also particularly friendly. The entertainment/animation team were absolutely amazing. From 10 most mornings they were up and around the pool, learning names and inviting you to activities. From day 1, they greeted us with a smile and spoke amazing English as well as French and some other languages! They tried to get you involved and push you outside of your comfort zone, which for two 20 year olds who were worried about their first “adult” vacation, made us feel very safe and welcome. The members of the team that stuck out to us during the daytime were Yassine, Souki and Annour, these people were wonderfully upbeat and talented whilst making us feel at home, away from home. The evening entertainment was so cheesey but brilliant. An upbeat atmosphere with loud music and brilliant leaders. Mouss was an amazing host, specifically on our first night there with the music quiz! We made some awesome friends that we hope we stay in touch with because of this. With one of the nights being couples night, we were voted best couple and felt so involved and energised. The team really did build our experience, helping us to decide on day trips and act