Royal Mirage Agadir

I will get straight to the point. Location is great walking distance to beach. Apart from that everything else is horrible and the so called 4 star hotel is by far not a 4 star. I would give 1 star just for the location and view from balcony in room. The rooms are outdated and not to a reasonable standard with socket fixtures broken, cracks in the wall and floors with dust or marks that look like dust, not very appealing. The worst comes in the bathroom toilet area, what can I say, definitely 0 star for this. Please see my attached photos that I took. The toilet had a really bad smell coming from it, maybe the water not sure bur again not easy to use due to the smell. The towels were ripped, shower head and curtain rail had rust all over them. The hair dryer in the washroom was I don't know maybe a 1960s hair dryer that barely blew out hot hair. I could go on and on. It was a terrible stay that I had to cut short to 1 night and rebook another hotel. Even after asking reception about a different room to be moved into to give them the benefit of doubt, the response was all our rooms are like this. Going onto the breakfast which was included for the 1 night I stayed again was poor. The bread was stale so was most of the dry stuff and fruit which I guess was used each morning for breakfast without checking the quality of food. Only good part was the fresh omelets and type of morrocon bread (misimin) that was made by the women. The coffee machine has had its days not dispensing any coffee but just hot milk or water. So breakfast isn't worth it overall. I read mixed reviews before booking here with some saying it's actually not bad at all and they don't understand why people are leaving low score reviews, they are totally confused in my eyes because you have to understand that this hotel is advertising as a 4 star and to get a 1 star service is like being robbed. So I would advise anyone looking to boom this hotel to avoid it. There are plenty better hotels in same area for same price or less. It's time the owners pulled their socks up and had a total renovation. Not to mention the pool area and seating, the seating were dirty and outdated and worn. The swimming pool not in use with the water being cleaned out. Overall a waste of money and 1 night. Got my holiday off to a horrible start. I've tried to upload photos but for some reason it is not letting me. I will try and find a way to get these uploaded as it's only fair for customers to make a sound judgement on where they stay and not be robbed from a place like this which I felt I was and I wouldn't want some other couple, group or family to experience the same issues.

Hotel di stile internazionale provvisto di smpi spazi interni sontuodamente arredati con comodi divani in pelle. Ben due acensori collegano i 6 piani di camere ampie e confortevoli. La colazione e' all' americana a buffet.

After reading the reviews about this hotel, I wasn’t expecting much - what a pleasant surprise I had. Good -The staff make this hotel special nothing is too much trouble, they proactively ask if everything is okay. Obviously love their jobs as they are so jolly and happy. They were kind to my Mum and myself and made us feel welcome. The young lad at breakfast and lunch was really helpful. - The public areas are clean and well maintained. Pool is large and safe. Lots of sun beds and parasols. -Rooms are spacious and clean, open shower powerful and hot, wet room type bathroom. -Balcony large with seating area. -we stayed on the sixth floor so good view of pool and beach. -Air con spot on. -Location, few minutes from the sea and restaurants. Be mindful that this is accessible by stairs but I’m sure there other ways. - we had lunch by the pool which was reasonable prices (photos below) Breakfast - egg station, fruit, pastries, hot food, cheeses, juice etc - the spa is being renovated but there was no building noise. Suggestions -could do with more room facilities such as kettle, fridge, hairdryer, iron. These may have available at reception but we didn’t ask. - the hotel is old but by no means derelict. Thank you for a wonderful stay. I would definitely stay again and recommend you