Résidence Hôtelière Natureva & Spa

Chambre confortable et propre. Piscine non chauffée et jacuzzi payant. Décevant surtout quand l’hôtel s’appelle natureva SPA.

Do not stay here. We came home late one evening and our key was not working to enter the lobby. There was no concierge or security guard there at the time. They directed us to a neighbouring hotel to get a new key. We went back and tried the new key did not work. We were stuck outside the hotel in the middle of the night waiting for someone to exit so they could let us in. Finally after waiting for some time someone came out we complained at the concierge and all they told us was that they were aware of the problem. Also, at this hotel, there isn’t a cleaning service. You have to be your own cleaner and clean up after yourself when you leave even throwing out the garbage. This is not worth the cost. We only booked this because it was the very last option for us and we would never rebook this place again.

Excellent accomodation ideal location well equipped appartment. Pool & Sun terrace always kept clean as was whole property. Very friendly and helpful staff. I will return and would recommend.

The place is not a hotel. Requires guests to put their used linens and towels in plastic bag and also take the trash out

Layout of apartment poor. No main mirror, no kettle, ridiculous charge for change of towels, apartment not very clean, mattress hard

Apartments in the quieter part of Cap d’Agde Arrived after-hours, so followed instructions and collected our room keys which were waiting for us at Oz’Inn, just 2 minutes walk from Natureva Spa. Had 2 consecutive bookings (3N each) and the next day we asked reception to keep us in the same room - they obliged and we were able to keep the same room for all 6 nights - reception and admin staff were very helpful! The 1-bed apartment is well equipped with kitchen equipment, TV, etc. For a small fee you can use the washer and dryer behind reception to do laundry. The Cap d’Agde resort itself is good - it’s great to be ‘free’ and safe around the apartment, on the beach, and even walking around the rest of the complex, but we kept things mainstream. The 2 supermarkets (the Spar in Heliopolis, and the Casino in Port Ambonne) are both well-stocked). There’s a self-service laundry (in Heliopolis) despite other reviewers saying that this facility was lacking, and there are many bars and eateries to suit your taste (not catering well to those with allergies or intolerances). There are many shops (in Heliopolis and Port Ambonne), so don’t worry if you forget anything, or want to dress up for a Cap d’Agde ’party’. Natureva Spa itself has an extensive spa menu, indoor pool, sauna, hammam, etc. (not 24/7). If in Cap d’Agde again, we’d likely stay at Natureva Spa.