PedroGSoares
31 juli 2024
Deception Arrived today, a family of 8, for a week. It’s been five hours and a lot is wrong: Room with a balcony - check, but the balcony door does not work Explicit reservation requirement: internet in the room: no internet signal and at the entrance of the hotel very slow net not allowing to open even an email. No water in the room Staff for the most part seem to have trained in the USSR: no service, rude, unprofessional. You ask for a glass of coke and they tell you to get a glass… you explain you do not have one and they reply, “that’s not my problem”… This is not a hotel, it’s a slum. Not sure how to sort this…
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