Gästanvändare
11 september 2024
This hotel did not live up to the advertised blurb by the travel operator, Love Holidays. Firstly, the rooms could have been more sparse, with the furniture required to be updated. The pictures needed to be updated, as the dining/cafeteria area was extremely basic. There should be air conditioning throughout the dining area, as the kitchen is situated close by, with all cooking smells adding to the extreme heat. There was little crockery and cutlery available at each sitting, and the tables needed to be cleared a lot quicker, leaving many tables cluttered with dirty dishes. Our party had to clear tables to continue the next course. Fresh Juices are squash alternatives, dispensed only at breakfast. One visit to the coffee machine is enough for one week. Many dishes were not labelled, so anyone with allergies would find it very difficult to choose their meal quickly, and it was very bland and repetitive. It also states that there are lifts within the building, but to our knowledge, they were unavailable to the guests. The swimming pool could be more user-friendly for strong swimmers and one of the smallest pools I have seen at a hotel for the number of guests. The minimum depth was 1.3 metres, but you had to use the only steps available at the deeper end, meaning that a non-swimmer couldn't even get in the pool for a cool-down—more toilets needed to be available around the pool and bar areas. Far too many steps and slopes made it difficult for those entering the hotel with their luggage to get to their rooms safely. There is no lifeguard around the pool which I found extremely bad when you have youngsters in the pool. There was a lack of sun loungers and umbrellas for the number of guests - no tables to sit at in the evening for a quiet drink after dinner, and the only seating was the sun loungers - never have I experienced this on travels before. The all-inclusive package only offers limited drinks and closes the bar at 11 pm. All local drinks are required to be paid for after this time. We will certainly NOT be returning to this hotel, which could only be called a 2-star.
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