Istron Bay Hotel

The food is awful, the hotel inside hasn’t changed its decorations since the ‘90s. The only good thing is the location

Magnifique hôtel ancien sur istron bay fabuleux

Hôtel idéalement situé sur Istron Bay, tout proche de Voulisma beach, Agios Nikolaos, Eloundao ou encore Ierapetra pour atteindre par bateau Chrissi Island. Nous y avons séjourné une semaine entière dans une superbe chambre avec vue sur la Istron Bay ! Une vue magnifique ! L'accueil a été remarquable digne d'un 5 étoiles ! 🙏🙏 Le petit déjeuner est copieux avec beaucoup de choix. L'hôtel nous a organisé un dîner sur la baie pour une grande occasion, ce fut MAGNIFIQUE ! 🙏😁MERCI à toute l'équipe pour votre accueil, votre générosité et votre bienveillance... Nous y retournerons sûrement !!

We really enjoyed our visit at the accommodation. It’s a nice hotel located at a beautiful coast. The day of our arrival, we arrived late at night so that we missed out dinner. The next day, we got a free lunch instead. The buffet was very delicious, especially the freshly squeezed orange juice in the morning. We also highly recommended the aegeo spas at the hotel. The massages were excellent and given by a physiotherapist.

Amazing place in a silent and peaceful bay. With the private beach, there's no need to go for any other place. Service is really nice and always in a good mood. Especially the spa area with their treatments can be put into a spotlight. Physiotherapists know what to do and where to massage the important triggerpoints. The cretan massage was amazing. We used to go twice there Food is fresh, healthy and local.. And most important. Delicious ❤️ we had a great stay here.

I had the most wonderful cretan massage with Manolis! heavenly!! and Vicky and her team are lovely. Highly recommended. Manolis is specialised in all sorts of techniques, especially in shiatsu. He takes great care of you and you feel as years are taken of you

Manila and vicky treated us perfectly. We were completely relaxed after the full body massage. The oils they use are of super quality. We first enjoyed the beach. We finished in the restaurant. We had a super relaxing day. I would certainly recommend the hotel for this spa.

Manolis is the best masseur I ever had! The products are perfect and very natural, the treatment was just perfect and I would come a hundred times again! Manolis gives you a fantastic relaxing experience and he is very friendly! Best massage ever and much better than in germany !!!

My girlfriend and I went to Istron Bay Hotel, to spend a day in its beach. The beach is absolutely not expensive, 15€ for a set + 2€ to park the scooter, and its environment was very very nice, but really can’t recommend the service. I went to the beach bar/restaurant in the morning to have something to drink. The middle aged waiter at the cashier’s desk didn’t tell me that the payment method choice had to be given notice before the bill was issued. So at payment moment, I said, I would use the card. He unkindly told me, I would not, because I should have told him before and so my payment had to be done by cash. So I did. At lunch we came back at the beach bar/restaurant and had some chicken souvlaky with wine. The quality of the wine wasn’t high and the chicken wasn’t well cooked: these started to disappoint us. But it was the payment once again to really upset us. I gave the same middle aged waiter notice before the bill, the preference for paying by card and try to use my American Express. The restaurant POS seemed to be able to accept this card, because it was requiring me to digit my pin, but the transaction didn’t succeeded. I proposed then to try with different card (Mastercard), but he told me he could not allow me to pay there anymore, I had to go up to the reception to pay my lunch, and that he would have hold my Amex card until I would have show him the payment receipt. I did again what I was told to do and once at the reception, I notifyed the hotel manager about the fact. He apologized himself but didn’t do nothing more than that, not even a call to to the restaurant to talk to the waiter to ckeck it out. Is it legal deciding to keep one’s credit card because of the inadeguacy of the service, that is not able to accept the most known credit card in the world? Is it professional sending a client up to the reception to pay the lunch (after 5 minutes walk uphill underneath the sun), because the inadeguacy of the service? I guess a 4 stars hotels should find solutions to whatever problems may happen, instead of expecting the client to work them out. Last but not least, facilities aiming to stay at hight level of standard, has to recruit employee fitting this standard.