The Grand Imperial - Heritage Hotel

This hotel is packed with old-school charm. Room was comfortable and beautifully decorated and the grounds of the hotel are lovely. The staff were all very hardworking and welcoming, despite us showing up late at night after a delayed flight. Breakfast was good. Restaurant fare is on the pricier side compared to outside food (as to be expected with hotels) but tasty and generous, we also really enjoyed their special Xmas Eve dinner. Location is a bit further out from the taj area but it was very easy to get around using Uber auto (rickshaws) and the hotel’s garden area + pool area made it feel like a nice quiet oasis from busy Agra, so we slept well. They were doing some work on the rooftop during the time we were there so we weren’t able to use the terrace - a shame as the views seemed great.

Good service and clean accommodation.

ชอบมาก สะอาด บรรยากาศดี พนักงานบริการดีสุดๆ อาหารอร่อยมาก เตียงนุ่มแอร์เย็นฉ่ำ

พนักงานต้อนรับดีมีน้ำดื่มต้อนรับ เพ้นเฮนน่าฟรี บรรยกาศโรงแรมดี สะอาด ห้องกว้างมาก

Да отель староват, но Атмосфера бесподобна. Отличный сервис, в номере чисто. Завтрак: есть вареные яйца, омлеты под заказ, каша, фрукты, сладкое и местные закуски. Из напитков-сок манго, кое и чай.

For the price, this feels more like a 3-star hotel—you get what you pay for. We had a particularly disappointing experience with the manager, who came across as smug and condescending. He gave us the wrong rooms despite our booking, and when we returned to address it, there was barely an apology. The hotel has a charming, old-world vibe. The heritage room (Chamber of Prince) is spacious and nicely decorated, but it’s in need of some updates—especially in the bathroom and with the power sockets. Many didn’t work, and both the AC and TV were difficult to operate, possibly due to old remotes or faulty wiring. Another major downside: noise. There’s metro construction just 50 meters away, and it continues through the night, making it hard to sleep. I was also disappointed to find that the pillows and bed sheets were noticeably wrinkled—not ironed—which made me question whether they had even been changed. The pool is a positive—clean and well-kept. However, the restaurant was underwhelming and breakfast was also disappointing: €10 for a very limited selection. All in all, this is definitely not a 4 or 5-star hotel experience.