The Chitvan Resort

Had a great stay. Property is neat and clean with big rooms. Big garden and pool. Value for money.

In this resort not lift. In the room not proper facilities like saving kit,oil ,tooth brush & someone . Staff response is too much poor

The photographs look great on the website. We were downgraded and when I asked they quietly shifted us to the deluxe room. I thought that was sneaky and cheap. The rooms were at best 2 star or average. The size of the deluxe room we got was nice. However the bathroom was a mess. The bum washer leaked into the floor and made a messy wet bathroom floor. The shower was not functioning. One had to have a bath with one hand while the other was keeping the water from the shower moving to the tap. Not very clean as well. No wifi in rooms. Network is also sketchy. So keep your devices on the side and spend some time in solitude with trucks on the highway honking as they pass by. The attitude of the staff is weird as well. I called to ask for a few milk sachets and tea bags, the guy told me come and have chaii in the restaurant! I asked him is it a problem to send extra, he said he would send some. Never understood that! Would not recommend!

MakemyTrip had booked this hotel in Ajmer. It is far from city. The landscape of resort is beautiful but the maintenance and upkeep of hotel leaves lot to be desired. Our room was upgraded but the bathroom had rusted pipes, torn towels, breakfast was not buffet so prepared whenever we wanted more and it was half cooked. Staff was courteous but management needs to be blamed. Have filled up feedback. Hopefully management has addressed it.

food was good staff was so polite and very beautiful palace for family and kids we r really enjoyed the service

Food was good staff was so polite and very beautiful palace for family and kids we are really enjoyed the service