Richmond Hotel Akita Ekimae recensioner

Previous night was a happy one. Stayed a further 2 nights. Housekeeping staff did an excellent job. So did the front office and other staff. The restaurant staff were also helpful with our enquiries and went out of their way to give us advice. Unfortunately upon check out there was an unusual room charge transaction to our debit card supposedly fm Richmond hotel. Both front office and my side could not solve the discrepancy. The hotel provided all help necessary for me to resolve the matter in due course. Hopefully the matter will be resolved eventually or we will end up with paying a further 500 sgd for our stay.

Exquisite luxury and impeccable service throughout our stay. Stunning rooms, divine dining, and exceptional staff. Can't wait to return!

A great time at this hotel. The staff were professional and the hotel was nicely done up. The room was very comfortable and the toiletries were nice too. Getting there in the snow with slush on the streets was not much fun though. Not too far from the train station, but still a decent distance away.

The hotel facility is relatively good. However, the hotel policy seems to have a big problem. We checked in the hotel at 7pm, they said our room rate was for check-in between 23:30~05:00 and that check-in other than this period will have a surcharge of Yen $2000. At normal hotel booking, who would alert the check-in time is at midnight??!! OK, we assume we overlook this strange rule, we paid. However, two days later we stay at the same brand hotel in Aomori, I clearly requested a non-smoking room at booking (as I did same for all hotels at the trip), but the receptionist insisted that we didn't. They said they don't have a non-smoking room for us unless we pay Yen $2000 for additional charge. We don't understand the game! Supposing all non-smoking rooms are at the non-smoking floor; if they have one, they should have given us free. If not, how can they make one with the additional charge ?

This hotel is near to the station where there are shops around. Also its right opposite to the car renting place. Convenient!

非常好，很方便！下次來日本再來，還會推薦朋友再來！ 設施：非常完善 衞生：非常乾淨 環境：非常優美 服務：有禮貌，前台小姐姐問題都會回答

離JR秋天站不遠，位置很好找，隔壁就是著名的赤居文庫，離其他景點也是步行可到的距離。房間乾淨整潔，工作人員熱情。推薦

距離秋田車站有點距離，第一次尋找花了點時間，感覺特別遙遠，後面走多了好一些。但換個角度，距離千秋公園近了一點，步行可到的距離，去參觀秋田縣立美術館是很方便的。早餐是自助的和食，進入餐廳還要排隊，可以吃到秋田特色的美食，推薦。

整體性滿意

Check in的時候遇到了一些問題，不過和酒店無關，且前台很快幫忙解決。 酒店離秋田站很近，很好找，大且新，值得推薦。

シングルですが、ベッドも大きく、アメニティも良かったです。

帰省で宿泊しました。雨の日はレンタルの傘も用意があり、とてもよかったです！

交通方便，鄰近鐵路站，景觀開揚，可惜訂房時沒有留意，居然要晚上十一點後才可以check in😂但只要加多百多港幣就可以三點check in🤣🤣可能係特價房，以後訂房要加多留意👀

地理位置十分方便，早餐也很滿意，旺季能訂到站前酒店很開心