Courtyard Akron Downtown

Needs Improvement Not up to the standards of other Courtyards that I've visited. Front desk employees were great, helpful, and quick. Otherwise, staff was not great. The bar and grill had extremely slow service - we ended up having to cancel our dinner order to get to our event that evening. Beds okay, not horrible, not comfy. The shower tries to be modernistic, but only has a partial glass divider and no door - tends to let all the heat out so even if you have the water super hot all the warm air escapes. And the bathroom floor gets wet. Plus, shower pressure was poor. Room was decently clean, but if you do book here make sure you ask for a room on a high floor and well away from the stairwells. There were a ton of visiting college athletes at the hotel, and a bunch were on the upper floors. Not wanting to wait for the elevators, they frequently pounded down the stairwell, which echoed into our room into the late hours of the evening. Parking will always be an issue for this location because the lot immediately in front of the hotel is not even for guests, it's for the other restaurants and businesses in the same plaza. So, you have to park in lots a bit further away or under the nearby bridge. And make sure you get a spot early, because the slots are very limited. Best aspect of this hotel? It's right next to Luciano's, which is a fabulous upscale steak restaurant. It's central to downtown Akron.

It was great, we needed room for the night. But something with the dresser, if opened the drawer it smelled so bad.

There was someone else’s hair in our towels. Other than that everything was wonderful! The staff are SO friendly from the graveyard shift to the morning shift. Book it!

The service was horrible. Do not go there. Very short staffed and no one willing to help who was there.

Cleveland Clinic visit Overall, this was a good stay. The hotell has a great location in the heart of the medical/downtown area. Which, was our primary reason for choosing it. We felt safe anf comfortable, buy the beds could use some updating to better mattresses. And, the fold out bed had some trash left under it that haf been overlooked during the last cleaning. We wouod recommend this location to others visiting.

Rude and unprofessional check in service, smelly room with lumpy bed and scratchy sheets. Rancid towels. And extremely over priced for what they offer.