Crystal Centro Resort - Ultimate All Inclusive

Great Time

Family of 4. - firstly we Found it nice and clean, was in a nice location, friendly area with plenty to do outside. Didn’t have to stay in resort. Staff helpful when they understood what we wanted. Family room could be more comfortable for children, adults bed was nice and big and quite comfy. Balcony nice but furniture took over so couldn’t move along. Housekeeping do a nice job. Lots of little complimentary toiletries- more than I’ve seen before. Nice touch! With Turkish delights and choccy. On arrival was seen to straight away checked in early and allowed to use facilities until room was ready which was quick. I would have liked to be told all the info though- meal times, entertainment times, slide times but we had to work it all out ourselves. the rooms were nice but the shower didn’t drain well which left bathroom wet after family of 4 had showered. Pools were FREEZING!! We went in October half term so understand end of season but I’m talking ice bath! Staff spoke little English and us little Turkish so language barrier was an issue quite a few times!! Entertainment wasn’t great for kids or adults- would be nice to have more shows. Slides shut for an hour at lunch- why????!! Best time of the day and you close them? Slides shut at 5!? Why- sun still shining why close them? Food quality varied day to day. Buffet was pretty much the same everyday and got boring. Not always hot either. Deserts look great but bland and sometimes runny or lumpy. Maybe end of season and using everything up but after few days we wernt bothered about the food. Food tasted lovely from the snack bars was nice all the time mind you! Nice choice throughout the day but again service very poor and slow. Food in the Italian a là carte was nice but due to language barrier all came at different times and not quite what we’d asked for which was a huge shame! The bistro upstairs is a bit of a hit and miss disaster - it’s 24/7 yet don’t expect to be served quickly with 1 lady running it. Chef has BAD attitude and cannot make crème brûlée! It was liquid milk! Then argued that I was wrong- I had to Google it for them!! Then said they’d make a soufflé from scratch for me but takes 20 mins to which they gave to the next table then told me too late to order!? Had to translate on my phone what happened then they had to make it after chef slammed about in the kitchen. Breakfast in bistro also disaster- granola was mushy bran flakes in yoghurt. Scrambled eggs came out fried and kids crepes were omelettes with Nutella!? Alcohol- well don’t expect any! I appreciate they don’t want everyone drunk but there is no alcohol in those drinks!! Just gas in the beer! I know everyone points out negatives overall but with these improved it would be 5/5! I wouldn’t say 5star hotel maybe 3 or 4 but aslong as clean we are happy! Cannot complain at that at all!! We had a lovely time and would return to Turkey again. Visiting old Antalya was €30 in taxi and worth it. Waterfa

Bars of the hotel. Very good service. Very friendly atmosphere. Very fast service. Have been to italian restaurant a la carte also. All waiters at the bars in the lobby and basement are very heplfull, professional, friendly and eager to help the guests and their needs and know beforehand what to suggest us. Very good coctails, coffee and turkish tea. Especially thanks to Nazly, Muhammet and one more not tall slender brunette lady at the lobby bar. As for the seaside - everything is very well except sometimes local people do fishing very closely to the left border of the hotel's plage, so in this time it's not pleasant to swim in this corner.