Mercure Grand Jebel Hafeet Al Ain Hotel

Wawooo. Had a great experience and keep me updated the offer including breakfast for the next time. I would recommend for all 😊

It was one of the best locations for a resort, the view was truly amazing! the cleanliness is ok, the food was amazingly delicious too, we ordered from room service we really love the lamb chops and the shrimp biryani, even in the pool bar the food was served fresh and appetising, not to mention the breakfast was absolutely devine the breads were freshly baked. there were many things we wanted to comment was about the services its taking too long to order and the order to arrive. we also noticed that some of the facilities were idle and abandoned. it is quite sad to see that this hotel is beautiful yet so much left behind. We can even imagine the breeze during winter, althou this hotel is currently operating, it was very noticeable too that there were under staff. I have to praise all the staffs that we encountered from the luggage area to reception to the gym and the breakfast staffs, also the housekeeping were very polite and attentive, despite of all the challenges. I hope that the management would see the greatest potential of this hotel, lies to the staffs who are very willing to serve, they just need more motivation and incentives indeed. All the best! cant wait to experience it again on winter.

It was a beautiful experience to stay there. Service is good but could do better especially during peak times.

Was fantastic holiday with friends. Rooms were ready early. Staff friendly and helpful. Food was very nice on the balcony. Drinks were fresh juices and refreshing. Always stay here on my travels to Al AIn. A great peaceful place

Beautiful And Plesant Stay. Scenic Views and Chilling Vibes.🥶

Over all stay nice and awesome best place for mountain lovers