Mirage Hotel Al Aqah

it was a very well managed and clean place staff are really helpfull too! Life is beautiful! People are awesome! Stars are shining! 😊🌹🙏

Хороший отель по низкой цене

I would like to share my recent experience regarding my stay at the hotel. Upon my arrival, I was informed that I had been assigned a smoking room. However, upon entering, I found that the room had not been adequately prepared for that purpose, as there was no ashtray, and the windows lacked anti-mosquito nets. Additionally, I encountered several issues in the bathroom. The handheld bidet sprayer was not functioning, and the sink in the shower room was blocked. Furthermore, the room itself had multiple lighting fixtures that were not operational. The Wi-Fi connection exhibited significant slowness and instability. Items such as bathrobes, slippers, and a dental kit were not provided, necessitating a call to the reception desk for these essentials. Unfortunately, there was a considerable wait for their delivery. Moreover, the noise levels from the corridor were disruptive, as other guests were conversing loudly and playing music at an excessive volume. I reached out to the reception to address this issue, and while the noise subsided after approximately one hour, it contributed to the overall discomfort of my stay.

Budget option on the east coast It is a basic and reasonably priced hotel compared to nearby resort options. It is stated as 3.5 stars but I would have guessed 2.5. Check-in process was slow as they could not find the reservation. Receptionists are not rude but lacked any sense of customer service. Room is large with furnitures that feels a bit old and worn. Bed was large and had nice and fresh bedlinen. If your room is towards the street you will need earplugs. My suggestion for improvement includes looking the customer in the eyes and greet them as they approach the desk. It is a free and goes a long way to start a mutually friendly conversation. If there is any investment available to the property, consider sound proofing the windows towards the street. In the meantime, consider adding earplugs among the amenities.

Incredibly great for the price We can really recommend staying there. If you go by car to Sandy Beach it’s the perfect place. Everyone was really nice and they gave us a quiet room. It was a twin room but they joined the beds and we did not notice the difference, was worth the good night’s sleep. No carpet on the floor and a/c at 17 when we arrived let us shiver a little. Room is big and bathroom has a nice shower but water comes though a gap in the shower cabin and wets the floor. We got additional towels when we asked for them. Breakfast is quite vegan friendly we have eaten less well in 5* hotels. Would definitely go back.

Room was really noisy because of the A/C in the room but also because of the Ac machine outside the window. When I called the reception to know if they didn’t have another room, they sent me the cleaner who was really rude and make me feel that there was no noise