Fujairah Rotana Resort & Spa

Thank you for lovely time

Most of the rooms hasn't view, trees block the view of the garden, and sea view

The reception were not understanding and made us pay extra! We booked as a group and pre-paid for the room as well as breakfast and dinner next day (+20 rooms). I had a plus one and was leaving early next morning (not attending the pre-paid dinner nor breakfast) Knowing the situation they made me pay extra or only allow my guest to stay one hour (according to Sara the manager that’s the hotel policy) they didn’t refund the breakfast and dinner and yet made me pay for plus one. Another guest was having an issue and I told him he should put a google review exposing to everyone what happened to him but Sara the manager approached me and told me I don’t have the right to tell someone to write a review that’s all I paid and called it a night,

Visited Mozaic Restaurant last Friday night and we were seated by Wah who also gladly assisted us to the buffet , intoducing the dishes they had for their Arabic Night's theme. Dyan and Win were very attentive and patient as we ordered additional food from the menu. We enjoyed the food and drinks.

A wonderful hotel where the absolute comfort of the guests is realized on the highest level being the main aim of each staff member. This is not super-luxury comfort, but a very pleasant home comfort with all the necessary amenities you may need. This is a place where you feel you have been taken good care of long before you arrive at the hotel. They thought over what you would need and how it would be more convenient for you to relax here. Personal care surrounds the guest everywhere and in everything. Exceptionally friendly and executive staff. The hotel has a magnificent tropical garden. I think this garden in such an arid place can be regarded an art itself. And what stunning views of the mountain are from the hotel! Great beach, soft sandy entrance to the sea. Very pleasant sea for swimming. The rooms have surprisingly comfortable bed mattresses. It rarely happens that sleeping in a hotel is so comfortable. Loved the spa at the hotel, the massages were great! I would really like to come here many more times. I'll come back as if to my home, honestly.

Very terrible service at the pool. We swam in the morning at the pool after going for breakfast, the lifeguard gave other people our sunbeds with towels. This is the first time I've seen this. I do not advise you to spoil the hotel!!!! The hotel was very deficient, the managers did not solve the problem!!!!