The Source Hotel Music & Spa

We were really looking forward to our stay in Marrakesh as a much-needed family break. My wife had just come out of hospital, and as a family of six with three young children, it had been an incredibly stressful time. We booked this hotel six months in advance, and even followed up three weeks prior to our trip. At that point, the hotel confirmed everything was in place and even sent us videos of the room – all seemed fine. Shockingly, just one week before we were due to travel, the hotel contacted us to say they could no longer honour our booking. They had accepted a private booking instead – despite us having already paid a deposit and received confirmation. To make matters worse, they offered no alternative accommodation, no compensation, and showed very little concern for the stress this caused. Their only suggestion was that we change our dates – completely ignoring the fact we’d already booked non-refundable flights from the UK months ago. What was meant to be a relaxing break has turned into a scramble to find last-minute accommodation, with added pressure on our family during what was already a difficult time. I would urge others to think carefully before booking. In our experience, this hotel was unreliable, unprofessional, and showed no accountability for their actions.

Staying at The Source Chill Out Music Hotel in Marrakesh was an experience like no other. The blend of vibrant music, serene surroundings, and rich Moroccan culture created an atmosphere that was both relaxing and invigorating. From the moment we arrived, we were welcomed by the rhythmic beats of soothing music playing throughout the hotel. The ambiance was laid-back yet stylish, setting the perfect tone for my stay. The hotel’s dedication to music was evident everywhere, from the curated playlists that set the mood in the common areas to the live performances by talented local artists. The pool area was a highlight, where I could lounge on comfortable daybeds, enjoy refreshing drinks, and let the music wash over me as I soaked up the sun. Dining at The Source was a delight, with a variety of delicious dishes that celebrated the flavors of Morocco and beyond. The rooftop terrace, with its stunning views of Marrakesh, was an ideal spot for enjoying my meals and catching the vibrant sunset. The staff were exceptionally friendly and attentive, always ready to ensure my stay was comfortable and enjoyable. Their warmth and hospitality truly enhanced my experience. Overall, The Source Chill Out Music Hotel is a unique gem in Marrakesh. It’s the perfect retreat for those who appreciate music, relaxation, and a touch of Moroccan magic. --- Hope this captures the essence of your stay! 🎶🏨🌟

Beautiful setting & gardens, shame about the service. We asked for a coke only to be told none were available; the lunch formula is restricted in choice and the waiter was very confused. It took 3 goes before he understood the bill.