Sobol le Chant des Oliviers

A healh hazzard, not cleaned rooms, outdoor furniture ripped and filthy Dogs everywhere. Booked a suite not ready on arrival. Grounds are not looked after and dogs roam freely with pooh on grass. In the middle of nowhere,all you can buy are drinks. water wouldn't drain in sink. Dust and grime on everything Whole sections of tiling missing. Scrap cars in gateway Felt like someone's personal space not a small hotel And green in pool.

our experience was far below expectations and not reflective of what was advertised. From the very first night, our room was infested with ants — in both the bedroom and bathroom. Ants were crawling over the bed, our belongings, and even personal items. Despite raising the issue immediately, we were not moved until the following day, leaving us to spend the night in uncomfortable and unhygienic conditions. The property also had four dogs roaming freely, which was not mentioned in the listing. These dogs regularly drank from the communal pool and hovered around us while we ate. On two occasions, they even acted aggressively toward young children in our group. Despite reporting this to the sole staff member on-site, no preventative action was taken. Meal options were also a major issue. Although a menu was provided, there was only one option available each day. This made it very difficult to cater to dietary needs, especially for the children in our group, who often went without proper meals. Dinners were consistently served very late (around 9:00–9:30pm) and the portion sizes were not adequate for a group of six. Hygiene was another concern — on one morning, we were served pastries that had ants on them. Most concerning of all, from the morning of 30th July until our departure, the property had no running water. We were unable to shower, use the toilet, or even brush our teeth, which caused serious discomfort and distress. Additionally, the listing stated that staff were bilingual, but the sole staff member only spoke French. All communication had to be done via Google Translate, which made it difficult to resolve issues or get support, especially when the staff member was often unavailable. Overall, this was a deeply disappointing experience. The listing was misleading, and the lack of hygiene, communication, and basic amenities made the stay stressful — especially for a family with young children. I would not recommend this property.

We booked this hotel in Marrakech as the final leg of our holiday, hoping to relax in a resort with a nice restaurant and gym to ease back into our routine before heading home. Unfortunately, it turned out to be the most stressful part of our trip. From the moment we arrived, everything went wrong. Upon check-in, we were forced to pay the full amount of our stay in cash, even though we only had a card. They drove us to three different banks to withdraw enough money before we were even allowed to see our room! To make matters worse, they tried to overcharge us on the city tax, demanding 50 MAD per person when the official rate for Marrakech is a fixed 28 MAD per person. The room itself was mediocre at best—cold, with a showerhead spraying in all directions, and towels that were never replaced during our stay. The property also suffers from constant electricity blackouts, and the internet would sometimes stop working for an entire day. The restaurant experience was equally disastrous. Upon arrival, we were informed the chef was “on holiday,” leaving us with only three tajine options—the same three options for both lunch and dinner. We ordered dinner at 6 PM hoping to eat by 8 PM, but our food didn’t arrive until after 9 PM. Breakfast was no better—every morning, we waited over an hour to get anything on the table. Items came in a bizarre order: jams without bread, teapots without cups. It was a frustrating dance every single meal. On day three, we were told we could finally order anything from the menu because the chef was back. To our surprise, the same staff member was still cooking—clearly, the “chef on holiday” story was a lie, likely because they didn’t have food stocked earlier. The property itself is in terrible condition. The walls, pathways, and furniture are all old, broken, and neglected. The gym is a joke—a pile of dusty, rusty metal. The hammam? Out of order, and judging by the state of the rest of the property, probably a mold-infested health hazard. The “big boss” lives on-site in an attached apartment, parking his flashy Jaguar in plain view. He also throws loud parties on the property, disrupting the supposed tranquility of the resort. One evening, while we were having dinner, he stormed into the kitchen shouting at the staff and causing a commotion as if throwing things around. When warned there were guests dining, he emerged in a fur jacket, flustered, and asked if everything was okay. We were so uncomfortable, we quickly said yes and left. To top it all off, the hotel is 30 minutes from Marrakech with no shuttle service. Every trip to the city costs around 300 MAD each way. And remember how the card machine didn’t work on the first day, forcing us to pay in cash? Miraculously, we were able to pay for our meals by card later on. This is not a resort—it’s a poorly run, crumbling hotel that I would never recommend to anyone. Save yourself the frustration and avoid this place at all costs.