Vienna St - Al Hamra Village, Al Jazirah Al Hamra, Emirate of Ras Al Khaimah, United Arab EmiratesVisa hotellinformation
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1 natt
Gästrecensioner
8.8/10
Mycket bra
54 recension
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Verifierade recensioner
Läge och interiör8.8
Bekvämligheter8.6
Service8.5
Renlighet9.2
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Alla recensioner(54)
Positiva recensioner(10)
Recensioner med foton/video(4)
Negativa recensioner(1)
Memory Hall
Two Queen Beds Premier Golf Course View Room
Bodde på aug. 2024
Ensamresenärer
136 recension
10.0/10
Enastående
Publicerades 30 nov. 2024
Lady Astor is smiling down at RAK, as she gazes in approval at this beautiful Andalusian themed Waldorf Astoria.
Placed in one of the most prestigious districts in the world, Cape Alhambra. Ras Al Hamra where every think is nostalgically themed after the last Flowering of the Vassal Emirate of Granada
Översätt
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på okt. 2024
Res med vänner
1 recension
9.0/10
Utmärkt
Publicerades 23 nov. 2024
Overall enjoyed our stay. We were a group of friends and had good time. The rooms sizes are big, cleanliness and service was very good. The sports facilities need to be improved, coild only play tennis. Pools are well maintained. Seems hotel is working on adding more sports facilities but no time frame was available.
Översätt
Gästanvändare
Rum King Deluxe
Bodde på feb. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 4 mars 2024
Everything was at a very high standard. Room was extremely spacious and very clean. Staff had superb customer service skills. The duty manager Mr Mohamed Emara was particularly helpful in resolving a mistake that I made when booking. Would definitely recommend this hotel and will plan to go back with kids next time as the hotel appeared to be very child friendly as well.
Svar från boendet: Dear Valued Guest,Thank you for sharing your experience with us. I sincerely apologise for the wait during check-in and for the mix-up with your room preference. We strive to provide a seamless and efficient arrival experience, and I regret that we fell short on this occasion.Your feedback is invaluable, and I have shared it with our front desk team to ensure we address such situations more effectively in the future. Please know that your comfort and satisfaction are our top priorities, and we truly appreciate your patience and understanding.While I understand how this might affect your impression towards our resort, I do hope that these do not deter you from giving us another chance to serve you again on your next visit to Waldorf Astoria Ras Al Khaimah, as we would definitely like to have an opportunity to redeem ourselves.Yours sincerely,Adrian Stoppe General ManagerWaldorf Astoria Ras Al Khaimah
В этот отель приезжаю с 2017 года последний раз был в 22 году . За это время владельцем стал Хилтон, и всё изменилось не в лучшую сторону . Раньше это был Лакшри , роскошь , отсутствие посторонних, высочайший сервис, теперь это рваные лежаки , затёртые полотенца , плюс стройка с двух сторон , причём иногда в море зайти нельзя , грязное. В общем я конечно обескуражен. Персонал конечно хороший , стараются во всю , в остальном …. От былого Вальдорфа осталось только воспоминание, был там последний раз , а жаль ….
Översätt
Gästanvändare
Rum King Deluxe
Bodde på okt. 2024
Ensamresenärer
1 recension
8.5/10
Mycket bra
Publicerades 3 dec. 2024
Gutes Hotel
Översätt
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på jan. 2025
Familj
36 recension
10.0/10
Enastående
Publicerades 20 feb. 2025
房間很大啊
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback and for your fantastic 5-star rating! I am delighted to hear that you enjoyed the spaciousness of your room and had a great stay with us.We truly appreciate your kind words and hope to welcome you back for another exceptional experience at Waldorf Astoria Ras Al Khaimah. Yours sincerely,Adrian StoppeGeneral ManagerWaldorf Astoria Ras Al Khaimah