Riviera Hotel & Spa

The hotel was clean, hosts were friendly, the food was great!

Prima hotel

Stayed here 25 - 27/02 -25 Perfect accommodation for those who want to live near the sea for a week or two when the heat returns. Also suitable as a transit hotel for 1 - 2 nights during the off-season. Prons: Well-cleaned rooms. Cozy little room with a couch and balcony. Close to the sea. Pools. Close to shopping street with many restaurants. Cons: Breakfast not worth the money.

We were accommodated in this hotel because the hotel where we were originally supposed to be was not opened. During the first 3 days of our stay we were very satisfied, tasty food and good location. However, on the 4th we went on a trip and we were not at the hotel from 8 a.m. to 6.30 p.m. When we arrived in our room, we found the door wide open. We guessed that the cleaner did not close the door behind him. We went to report this fact to the reception, and an employee named Hussey ignored our problem. After two calls, he said that it was the cleaner who didn't close the door and that we can talk to her tomorrow. What would it give us? We wanted to know if someone else came into our room because our private belongings were there. He said he could show us the camera footage and that's what we asked to see if anyone other than the hotel staff was in our room. With so many things and nerves, it is easy to forget how many pairs of earrings were taken or what cosmetics were taken exactly. The gentleman from the reception say that he can show us a recording from the cameras, which he allegedly checked himself and no one is there. After approaching the computer, it turned out that he didn't even show us our floor but some other (we are on the top floor and there are no stairs up, and the recording clearly showed a different floor). When I pointed it out to him, he said he was wrong and casually found our floor. The recording didn't work, it couldn't show previous hours so the receptionist is a liar. The receptionist did nothing to resolve the matter amicably, he said that we can come tomorrow and talk to the consultant who deals with the guest service, because he will not talk to us. We have been in several hotels and we have never encountered such a situation, let alone arrogance on the part of the service employee. Im very dissapointed of the recepcionist behaviour more than that cleaner left door wide open. It would not suprise me if it was 2* hotel but in 4* hotel guests should be treat more politely…

This is a perfect hotel . The most perfect place to go on vacation . Nice location near the City and Beach on the other side 100% service in all of the hotel . Beautiful place .Nice food and cakes.. Cleaned rooms . Posiv energi . I will always come back.

This is honestly the best located hotel in alanya, especially for a relaxed stay where everything is of a short walking distance. Sultan beach is right infront of the hotel, very clean and a beautiful place to watch the sunsets in the evening. Restaurants, tour guides , clothes shops and food supermarkets are all on a straight path. The hotel food was amazing, hats off to the chef, its rare to find a hotel that does different foods every day and for it to fresh and flavourful too. The rooms were immaculate, they were cleaned pretty much every day. The atmosphere of this hotel was the best part, no loud music, everyone minds their own business and overall relaxed setting. I would come back in a heartbeat. The hotel deserves 5 stars not 4.