Kemal Bay Hotel - All Inclusive

We had the most amazing time and stay at the Seven Seas Palmeras Bay hotel. Everyone has been particularly impressive but special mention has to be made for Ilyas, Aleyna, Rahike, and Can from the Lobby bar night shift, who have all individually and collectively gone beyond being of such great help and good service to us during our stay. They have all in their way made our stay very memorable and poignant that we will remember for a long time to come. Their character and service are exemplary, and we have come to appreciate them a lot. The hotel is very nice and very well-maintained. We will be returning to Seven Seas Palmeras Bay, and we hope to see the Lobby bar crew for whom we have become grateful for theirhardwork and kindness. Thank you.

Hello everyone, I hope my feedback on Seven Seas Palmeras Bay and (In collaboration with) Coral Travel travel agency proves useful. Guests: Four people. Two adults and two adult-sized teenagers. Sleeping and living comfort is important to all members when 4800 euros have been spent on a travel package. Be prepared for what to watch for: *Very important! No matter what paper you are asked to sign (we registered for the à la carte dinner, which was included in the package), write on the paper in your native language what you were asked to do and what you signed. Otherwise, this paper will be used to fabricate your satisfaction with the visit. Take a photo of this paper for later proof if necessary. *When problems arise, you are offered little support from both the hotel itself and Coral Travel. Even though you do everything correctly, you report it and call the local agent or the local helpline. Ask the reception to find an immediate solution (they said the hotel is overbooked and there are no rooms to give). Later, when you contact Coral Travel at home, you are offered fabricated services such as your satisfaction and services such as *free à la carte dinner (one visit to the 7-day UAI is included in the package anyway) *cabana use, *special room service and welcome, *fruit platter, *bottle of wine which you definitely did not get. *We were offered different rooms. All of them had shortcomings despite the "renovation" and advertised "five stars". So keep your expectations low. *Never go into a room with suitcases. Check the room you are offered before settling in. Because 1) The room may not be what you paid for, meaning there are not as many beds as promised and they are replaced by folding armchairs. The chairs have no padding and the folding seats are uncomfortable when sleeping. The same goes for the folding sofa. The extra padding like on beds in Europe is not there. 2) There is only one sheet on the wide bed (no thin blanket), which is not big enough for two people. You have to sleep with clothes on because there is little to cover yourself with. 3) Check that the beds have legs. In one of our rooms (room 1302, during our visit we stayed in three rooms due to poor conditions), one of the beds did not have one leg. 4) Check that the toilet water collects in the cistern. 5) It is fine if your requirements do not include sunlight. In one of our rooms 1502, there were windows to the interior and the corridor. It was like staying in a basement and having to set an alarm to wake you up in the morning. I would not recommend room 1502 to anyone because the air conditioning unit in the room was in the hallway and was very noisy. 6)The à la carte dinner is no more special than the main restaurant. Grilled fish is also served in the main restaurant. Salad, which may have turned brown, is available from both units. If you don't visit the à la carte dinner, you haven't missed anything. 7) Sea view comes with noise and sounds of events until midnight

The hotel has been recently renovated; the rooms are clean and well maintained. There is a wide selection of food, everyone will find something delicious to eat. The service is exceptional. The waiters are friendly and always smiling, often offering to bring drinks. All the bartenders/bartenders are wonderful, especially Mert. Excellent animators entertain/move everyone. The animation team - Leo, Lika, Daria, Masha and Alser - they do a wonderful job. There are various activities, such as zumba, volleyball and water aerobics. The animators greet everyone and communicate with both adults and children. Evening programs every evening, good, interesting. All the staff are wonderful.

Feedback to the hotel: the staff were very friendly and nice. Except for the spa - the man who gave out towels had a very unpleasant and arrogant attitude towards customers. When I wanted to get new towels in the evening for the next day - he didn't want to give them but said he would give them cards and I could change them in the morning. We didn't want that and so we kept the used towels to change them in the morning. In the morning he didn't give them the towels but just said that yesterday you didn't want the cards and I won't give you towels now either and that's not his problem. Food - very monotonous - absolutely the same every day. Dining area - tables not cleared and food leftovers on the table - we wiped them ourselves and also looked for knives and forks. Glasses constantly ran out - we had to drink from plastic cups. Room cleanliness - no one changed our bed linen for 7 days. I didn't even manage to get a duvet cover during that time. The floors were never washed. Towels were changed every day. program- every evening and it was great. overall impression- tired, old, dirty. There were carpets on the floor in the corridors that were dirty and patched in several places. 2 elevators in the entire hotel that were constantly overloaded. will not visit again.

Our stay at the hotel was absolutely amazing! The atmosphere was great, the staff were super friendly, and the rooms were very clean. The food was delicious with plenty of options for everyone. The evening animations were fantastic – full of fun, laughter, and great energy. The animators really knew how to get everyone involved. I’d definitely love to come back!

We had an amazing stay at this hotel! Everything was perfect – the rooms were clean and comfortable, the food was delicious, and the atmosphere was always cheerful. A huge part of what made our vacation so special was the animation team. They were full of energy, creativity, and good vibes every single day. A very special thank you to Lika, Dasha, and Oskan – you truly made our holiday unforgettable! Your positivity, kindness, and fun activities brought so much joy. We felt welcomed and entertained from morning till night. We’ll definitely come back and recommend this hotel to anyone looking for great service, relaxation, and an amazing animation team!