Relax Beach Hotel

Kvaliteten är mycket dålig, det finns inget sätt att komma in i handfaten i de gemensamma utrymmena, det luktar väldigt illa, vi hade mycket dåliga stunder på hotellet under bokningen. Vi gick in på hotellet med vårt ID på morgonen, bad de om ett pass medan vi satte oss på rummet, ringde vi hotellet under bokningen, ingen sådan varning gavs för att återvända. Vi var tvungna att acceptera reservationen vi gjorde för 2 standardrum, men de gav oss ett standardrum för 4 personer. Dryckerna är ljumma, det finns ingen animation, matplatsen är väldigt smal, det är många köer, speciellt i grillavdelningen kan vi säga att storleken på pannkakan är fyra fingrar lång Det är inte värt det, hamburgare det samma. Inga glasmuggar förutom plastmuggar gavs. Poolen är mycket liten, det är omöjligt att simma, du behöver bara stå. Vi kunde inte simma på grund av klipporna och vågorna vid havet. Rummet var extremt smalt med 4 intilliggande sängar och vi tillbringade 6 dagar med att sova bredvid 3 vuxna och ett 14-årigt barn. Det fanns en bar bredvid vårt rum, vilket förstörde vår sömn med hög musik till 03.00. Så det var en mardrömssemester. Vi blev vanära med våra pengar. Vi rekommenderar definitivt inte

Kesinlikle ilgisiz personel . Ama isverenin az personel çalıştirması ile ilgili olduğunu düşünüyorum..

En allvarlig besvikelse. Det fanns ingen is i baren från den dag jag checkade in tills dagen jag lämnade Städningen är mycket dålig och rummen är obekväma. Personalen var mycket vänlig och trevlig och maten var god. Alla ska vara försiktiga på stranden med stenar.

Jag skulle undvika att boka den här egenskapen. Maten var inte särskilt bra och även om det står all inclusive så inkluderar det bara den värsta lågkvalitativa alkoholen i barerna. Alla vanliga cocktails kostar extra. Renligheten var verkligen inte i nivå och de tvingar dig att vänta på att någon ska ta dig till ditt rum bara så att personen kan be dig om pengar. Jag kommer inte att bo här igen

This is the WORST HOTEL I've ever been to. The first night when we arrived, we DID NOT GET the Family ROOM we paid for, but we were led to be accommodated in 2 separate rooms. We entered one that was not cleaned, then another that was also NOT CLEANED. The next day we only get Family at 2 pm, we lost the whole day waiting for the key to our room. That room was as dark as a cellar. FOOD is BAD, everything is the same every day and it boils down to tasteless rice, chicken (there was no other meat), some pointless stews, soups made of flour or rice left over from previous meals, 2-3 types of fruit, apples, plums, pears; for breakfast eggs and one kind of puff pastry every day, salads every day the same. There are lines and pushing around food everywhere, the restaurant is not air-conditioned. The plates and cutlery are catastrophically DIRTY, I hated every meal. Tables too. We used to scrub them ourselves so that we could sit down. HOT WATER NO bathing water after 7 p.m. It also happened that it completely disappeared for a few minutes. They justify themselves by saying that there is no malfunction, but the water is used up due to the excessive number of guests. How is it possible that a 4* hotel does not have hot water when it needs it?! When you ask them something, they pretend not to understand, or they tell a lie, they don't want to meet. When I paid for the safe, they promised to come and set it up and never did. THE ENTRANCE TO THE SEA is completely COVERED by ROCKS, it is impossible to enter. You can only go to the left and right of the "hotel beach", where there is a red flag - no entry into the sea. On the last day, you do not use lunch or dinner, and you paid in advance. Worst of all, the AGENCIES WON'T SAY these details. Two agencies convinced me that the bad comments about the hotel on the Internet are not true. How insolent is that. They boast that they sell it well and that they have no negative feedback. In the few days that I stayed there, I met several families who had the same problems with being placed in unwanted rooms, they also complain about the lack of hot water, food, access to the sea... It is impossible that the agencies do not know this. I WOULDN'T RECOMMEND THIS HOTEL AT ALL!!!

I am still currently on holiday in this hotel and I can not wait to get back home this is the WORST hotel I have ever stayed in! I have stayed in a 2* which has been much better than this. DIRTY, RUDE staff and rude people. Restraunt I can not explain how awful that is and the Russians push around and push you out of the queue, only thing we ate from restraunt was bread we paid and ate out every single night! First night arrived air on was broken it was so hot in the room my partner passed out and they did not care at all and would not change room tried to say they did a good deed and gave us a sea view room for free when I showed them the booking I paid extra for this. Lifts never work and we got stuck in one. Cleaner does now clean room or give clean towels or toilet roll we had to get our own. please DO NOT BOOK this hotel!!!!!

Lovely hotel in a fab location, the rooms were lovely and clean, the food was ok not the best but they had a different things so weren’t too bad, the pool was lovely and the private beach is lovely and relaxing, you can get a bus from the hotel to the main alanya centre which we loved and went there most days for around 80p, we will deff be returning soon

Room was nice! Became ill from food poising contracting a stomach virus after the 2nd day both me and my boyfriend. I'll then all week having to stay in our rooms needed medication, ended up fainting on pool side due to dehydration from being ill, been back since Monday and still very ill, and it's now Friday. No variety in food. Poor hygiene. No lifeguards. Would not return

The hotel is good as far as the rooms are concerned, they are clean and maintained every day. The food is very bad, the hygiene in the restaurant is very bad. We've all gotten the stomach virus. There are many cats that roam the tables at night. It is unacceptable for a 4* hotel. The food is monotonous, only peas, green beans and okra. From fruits only apples, pears and oranges. The meat was only chicken sometimes. Very bad choice for all inclusive.