Club Mahindra Arookutty, Alleppey

I recently visited Club Mahindra Alleppey resort and was extremely disappointed by how poorly the resort treats its taxi drivers. First of all, the washroom facilities provided for the drivers were in terrible condition – dirty, unhygienic, and barely usable. The parking area is equally bad, with uneven ground and very limited space, making it difficult to park without risking damage to the vehicle.To make matters worse, the water available for bathing was visibly polluted and unsafe, leaving drivers with no proper facilities to freshen up after a long drive. Shockingly, there were no rooms or even proper resting areas for drivers, forcing them to sleep in their cars or seek accommodations elsewhere.For a resort of this caliber, it's disappointing that they completely neglect the people who work hard to bring guests to their doorstep. I would not recommend this resort to any taxi drivers or their clients unless these issues are addressed immediately.

It's a must visit destination. The wonderful service and amazing sumptuous delicacy are simply mindblowing. Wonderful staff and their out of the world service is the use of this resort. Thank you team for the outstanding service and experience.

The best ever experience we had... being seniors we were given all necessary attention and service accordingly by every single staff including Restaurant staff to name Nalin (and many others whose name i couldnt recollect) who did a good job. Just priceless surely will recommend this place to all members and non members. All the best

We stayed with family (daughter, granddaughter, son-in-law and son) in two Studio-(K) rooms of CM Arookutty. Our stay was very pleasant as there were many activities in the property that suited the interests and tastes of members of the group. We enjoyed the pool, the TT, Chess, Jenga and table-hockey of the games-centre and the lively evening social games including DJ music. There was also the beautiful backwaters of the lake beside the property and some adventure sports for kids. The rooms were clean and spacious and were cleaned everyday at our request. The toiletries, supplies and other facilities were adequate. We had food at the Ripples Restaurant of the resort. The meal-plan was that of dinner and breakfast for the adults on the days we stayed at the resort. Dinner and breakfast buffets had a wide variety of items to suit the tastes of everyone. Added to that we were provided “high-tea” that consisted of a snack and tea or coffee in the evening. The vegetarian and non-vegetarian options available for the buffet were good. The staff were pleasant and ready to assist us with everything. The gardens of the property are also very nice and well-kept. For senior-citizens it’s a place where one can rest and take walks and enjoy the beauty and calm of the lakeside views.

One of the best club Mahindra resorts in Kerala. WE enjoyed it a lot as usual. The staff is very nice . The amenities are really good. The mukti cuisine buffet is worth trying. We had guests who were no members who enjoyed it too. Overall it was a memorable 3 days stay

Having been a Club Mahindra member for years, there are some points that stand out for CM resorts. They are usually away from the hustle bustle of the city, have large grounds, have reasonable standard rooms, have good service standards, have decent food at slightly higher prices and have excellent recreational activities. Besides of course, the challenge of getting bookings in any of them, unless you plan on day 0. Club Mahindra Aarokkutty meets these benchmarks on most points. We got the bookings done on day 0, which meant that we were not in some wait list. The property is about an hour from Central Kochi and at a very pristine location overlooking the magnificent Vembanad lake. The grounds are not as large as the typical CM properties, but adequate. There are two types of rooms here - the balcony rooms or studios which overlook the lake, and then the standard rooms on the ground floor. Would anyday prefer the balconies as they present a fabulous view of the lake. The room per se was nice and I would say better than most CMs since the Arookutty property is relatively new. The food was nice, and had a blend of cuisines. We really liked the traditional food the most. The service was very good as always, and that really is a hallmark of most properties. The recreation room was well provisioned, and the team was very helpful in helping us with the various activities within and outside the property. We did the country boat rides, kayaks and all of them were well managed. There was no gym onsite, but the grounds were pretty ok for walks. The spa was nice, and the team there were very helpful. Arookutty would certainly rank among the top quartile properties for the CM group, and we would like to come back sometime.

The club mahindra is perfect destination for spending holidays with your family and friends. It’s a worthwhile to stay here to relax your over busy life. The food was very delicious and hygienic. The staff is cooperating and well behaved. All necessary amenities are available. Only issue of timing of Happy Hub Zone which needs to be increased.

Location is beautiful next to lake. Rooms are spacious n modern. Radhika front desk provided us with great room n early check in. She is very hard working n lovable. Nalin restuarant manager is great proffesional with personal touch. He works hard for revenue of mahindras but also provides great deal. Plus he has his personal magic. He interacts, understands & executes. All the best to him & others at resort.

Hotel property is cool and good place to enjoy with family. Food is very good and staff is also very cooperative . Little improvements reqd for entertainment of guest . Rest all are good. We enjoyed a quality time with family and will suggest others also