Gästanvändare
29 maj 2025
A wonderful, relaxing, rejuvenating, peaceful stay! It is our second visit as we had such a lovely time last year - everything just the same high standard given with the same kindness and generosity of spirit...The Front desk, the sweet Cleaning team, the Bellboys, the Breakfast team, the Bar, the Spa and the Beach team ..wonderful! Alex Cancel is the Head Concierge and it is him that makes the magic happen and brings it all together. As with all the great Concierge's of the top Hotels in the world he works his magic unobtrusively, expertly, quietly and without any fuss. He has one of those very rare qualities of being able to pre-empt what it is you may need or want without you realising it! A beautiful personal note left for us with some delicious Italian Prosecco on arrival, the same stunning Room as last year, the same delicious Cake for my Birthday as last year - he remembers it all! If its 'sold out' tickets for Monaco you covet, he will find a way, a special place for supper in the hills of Alassio - he will know it and arrange it for you... Professional, unassuming and genuinely caring he manages, when he is in the Hotel to just raise the atmosphere to extra special... Everyone seems to genuinely love their job and take pride in it as well as being the sweetest and nicest of people. THIS is what will bring guests back as it certainly has for us! GRAZIE MILLE A TUTTI xxxx
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